Director or Assistant Director of Enrollment at Gardner Webb University

Boiling Springs, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Systems, Data Integrity, Microsoft Word, Microsoft Excel, Microsoft Outlook, Banner, Communication Skills, Admissions Processing, Student Records Management, Report Development, Workflow Setup, Training Participation, Team Support, Document Entry, Evaluation Processes, Professionalism

Industry

Description

GENERAL DESCRIPTION * Creates and executes student records in the CRM for inquiry applications and enrolled students. * Responsible for processing all applications and files for perspective students. * Process all high school/college transcripts * Process all SAT, ACT, and AP Scores * Complete application acceptance review - distribute applications for further review to Director of Admissions and Admissions Counselors, as needed. * Responsible for all acceptance related letters and enclosures. * Works closely with the CRM consultant to ensure data fields are correctly populated, lead lists are correctly uploaded, and admissions processing of student records is accurate in the CRM. * Reviews and evaluates processes in the CRM and back-end operations and offers suggestions for continual enhancements. * Maintain student records in CRM, Banner, and AppXtender. * Oversee document entry and index into Slate and Banner by student workers * Develops reports and queries to track student populations and admissions goals.-Sets-up workflows, letters, and other communications in the CRM. * Responsible for data integrity and ensures data from CRM is integrating into Banner; serves as the point person for other University offices on data needs. * Works closely with the Technology Services Office to maintain connection between CRM and Banner. * Stays informed of updates and new procedures as it relates to the management of data in the CRM. * Attends trainings and webinars on the CRM to improve efficiency in office operations. * Supports the Undergraduate Admissions team with CRM questions, best practices, etc. * Acts as a spokesperson for GWU on the phone, in-person or at special recruitment events. * Assists the office support team with daily operations and office coverage, * Other projects assigned to support admissions operations by supervisor. EDUCATION REQUIREMENTS * Bachelors Required OTHER QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * He/she must be proficient in Microsoft Word, Excel, Outlook, Banner and CRM systems. * He/she must possess personal characteristics and values consistent with the mission of GWU: friendly, approachable, patient, caring, flexible, professional, self-directed, trustworthy, committed to task, and the ability to maintain confidentiality and privacy. * He/she should possess strong oral and written communication skills. Must have the ability to maintain the highest form of professionalism at all times and under various circumstances.

Responsibilities

The Director or Assistant Director of Enrollment is responsible for processing applications, managing student records in the CRM, and ensuring data integrity. They will also oversee document entry and support the admissions team with various operational tasks.