Job ID: 37517
Location: New York, US
Area of interest: Governance, Risk Management & Compliance
Job type: Regular Employee
Work style: Hybrid Working
Opening date: 21 Aug 2025

JOB SUMMARY

We are looking for a Director to support our Americas Head, Operational, Technology and Cyber Risk (OTCR). Some of your day-to-day tasks will be:

Risk Control Ownership of Operational Risk

• Act as a central contact point and provide oversight over the controls required to effectively manage operational risk within the business / functional areas for which the role provides 2nd line of defence (2LoD) coverage.
• Challenge the completeness of risk identification, monitoring and assessment of the corresponding control activities within the end-to-end processes to identify and enable remediation of any significant deficiencies.
• Ensure compliance with Operational Risk Policy & Standards.

Risk identification and Assessment

• Validate and challenge the line of defence (1LoD) risk identification and assessment of residual risks within the business / functional areas for which the role provides 2LoD coverage.
• Assess the control environment including, but not limited to, control design, control execution, control testing and control history.
• Recommend changes to the control environment or to business practice where necessary to reduce the level of operational risk exposure to within the agreed appetite.
• Where required, provide a balanced and informed assessment of all operational risks arising from acquisitions or major change initiatives or projects within the country.

SKILLS AND EXPERIENCE

• Candidate should be able to explain the Bank’s operational risk management process
• Candidate should be able to articulate the components of operational risk
• Candidate should be able to map material processes with appropriate key control standards and provide appropriate coaching and guidance to the relevant 1LoD stakeholders
• Candidate should be able to provide guidance to 1LoD stakeholders on how to apply robust process design standards, standardising processes except for legitimate exceptions
• Candidate should be able to identify and learn from events and coach 1LoD stakeholders on lessons learned
• Candidate should be able to provide expert guidance on standards and operational risk management approach

QUALIFICATIONS

• At least 5 years of experience in operational risk management as well as knowledge of the Bank’s policies and procedures.
• Business/function experience (domain knowledge) strongly preferred.
• A clear understanding of the Bank’s approach to the management of operational risk, or equivalent experience gained in other organisations.
• Ability to build sound partnership and leverage resources across the organisation to complete deliverables.
• Sound judgement and courage necessary to perform a control role and maintain effective working relationships.
• No formal licenses or certifications are required for the role.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term