Director - Payroll and Benefits at Everise

Cabra del Santo Cristo, Andalusia, Spain -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Management, Benefits Administration, Policy Development, Team Leadership, Vendor Management, Reporting, Analytics, Process Optimization, HRIS, Excel, Communication, Interpersonal Skills, Attention to Detail, Integrity, Ethical Standards, Labor Laws

Industry

Outsourcing and Offshoring Consulting

Description

Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today! Position Purpose: The Director - Payroll and Benefits is responsible for the overall administration, coordination, and evaluation of the payroll and benefits functions. Principle Accountabilities (Key Result Areas) Payroll Management & Compliance Oversee full-cycle payroll operations from timekeeping, gross-tonet computations, deductions, and disbursement. Integrate overtime, shift differentials, holidays, and bonuses according to Philippine labor regulations. Ensure statutory compliance with government mandates (SSS, PhilHealth, Pag‑IBIG, BIR) and enforce accurate remittances alongside the payroll team. Benefits Administration Design and oversee the implementation of employee benefit programs such as healthcare/HMO, insurance/GLI, retirement, leaves, and other company and government benefits and allowances. Ensure alignment with corporate objectives and government guidelines. Handle de minimis benefits, such as transportation and rice subsidies, ensuring compliance with BIR rules. Policy Development & Strategy Establish and update payroll and benefits policies, benchmarking competitiveness via salary surveys. Maintain internal equity by regularly reviewing salary ranges and compensation structures. Team & Vendor Leadership Lead and mentor payroll and benefits staff or vendors, including coordinating with external payroll providers or HRIS vendors. Act as liaison with finance, HR, legal, and third-party service providers such as Metrobank and other related services and benefits (like loan facilitators/providers) to ensure seamless operations. Reporting & Analytics Generate and analyze payroll and benefits metrics, cost breakdowns, trend analysis, and utilization reports, payroll forecasting. Support internal/external audits, maintain controls, and ensure data integrity. Provide required data and reports for Finance and Accounting flash reports, and similar reports. Employee Relations & Issue Resolution Provide required data and reports for Finance and Accounting flash reports, and similar reports. Process Optimization & Technology Drive efficiency through HRIS or payroll system and other 3rd party platform implementations, upgrades, or integrations. Identify and implement automation opportunities for better scalability and accuracy. Qualifications: Bachelor’s degree in Human Resources, Business Administration, Accounting, or similar. 7–10+ years of progressive experience in full-cycle payroll and benefits—ideally within Philippines corporate settings or BPOs. Deep knowledge of Philippine labor laws, including overtime, holiday pay, social contributions, and tax compliance and annualization. Experienced with HRIS and payroll platforms (e.g., Workday, SAP, Oracle, Sprout, ADP). Skilled in advanced Excel, analytics, and reporting functions. Familiarity with payroll forecasting, P&L, and other financial reporting. Strong attention to detail, integrity in handling confidential data, and high ethical standards. Excellent communication and interpersonal abilities to coordinate across functions. Leadership capability If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you. Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. Companies rely on Everise, a leading customer experience firm, to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness! Learn more at www.weareeverise.com.

Responsibilities

The Director - Payroll and Benefits oversees the administration and evaluation of payroll and benefits functions, ensuring compliance with regulations and alignment with corporate objectives. This role includes managing payroll operations, designing employee benefit programs, and leading the payroll and benefits team.