Director, People Experience & Culture at Philip Morris International U.S.

Stamford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Culture Strategy, Employee Engagement, Change Management, Organizational Development, Leadership Skills, Data-Driven Decision Making, Employee Resource Groups, Workplace Design, Communication Skills, Influencing Skills, Strategic Thinking, Analytics, Continuous Learning, Adaptability, Collaboration, Performance Management

Industry

Manufacturing

Description

Director, People Experience & Culture - Stamford CT Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC. About the Role: The Director of People Experience & Culture is a senior leader responsible for designing, delivering, and executing an enterprise-wide people experience and culture strategy that drives engagement, performance, growth, and long-term organization adaptability. This role will have ownership and accountability for culture, employee listening strategy, Employee Resource Groups (ERGs), leader behavioral expectations, and the end-to-end employee experience. By translating cultural principles into clear behaviors, meaningful moments, and everyday ways of working, this leader ensures employees can “live the culture today” while building the adaptability and human capabilities needed for the future. The role integrates cultural strategy, physical and virtual workplace experience, engagement, and change execution to create an environment where employees feel connected, valued, and inspired to perform at their best. Key Responsibilities: Culture & Engagement Design, implement, and execute a comprehensive culture strategy aligned with business objectives and measurable outcomes. Own the development and delivery of a clear culture narrative that translates values into observable behaviors and daily practices across the organization. Leverage existing listening tools and own the enterprise employee listening strategy, incorporating survey, lifecycle, and qualitative insights into a cohesive framework that informs engagement, culture, and change priorities. Translate employee and leadership feedback into actionable initiatives, ensuring follow-through, accountability, and measurable impact on engagement and performance. Champion and own equity and inclusion initiatives, including the strategy, governance, and impact of Employee Resource Groups (ERGs). Employee & Workplace Experience Own and deliver strategies that enhance the end-to-end employee experience from hire to retirement, with a focus on defining and improving key “moments that matter.” Design and implement workplace experience solutions that reflect organizational values and ensure physical and virtual environments support hybrid work, collaboration, learning, and performance, including learning center (LC) environments where applicable. Partner cross-functionally to ensure a seamless employee experience that is consistently delivered across locations, teams, and lifecycle stages. Change Management & Organizational Resilience Design and execute change management frameworks that enable organizational agility and normalize change. Build enterprise capability and “muscle” for continuous learning, adaptability, and change, reducing change fatigue through proactive engagement and communication. Ensure change initiatives are not only designed effectively but adopted, sustained, and embedded into how work gets done. Leadership & Behavioral Expectations Define, implement, and embed clear behavioral expectations for leaders at all levels and partner with leaders to ensure cultural behaviors are modeled, reinforced, and consistently demonstrated in day-to-day leadership practices. Serve as a trusted advisor to senior leaders on culture, engagement, leadership behavior, and organizational effectiveness. Collaboration & Talent Partnership Collaborate closely with Strategy, HR, Talent, Learning, Facilities, IT, and Communications while retaining ownership of outcomes across the people experience portfolio. Partner with the talent team to ensure workplace culture supports future skill development and creates an environment fit for the evolving future of work. Measurement & Reporting Establish and operate modern listening tools, survey practices, and analytics to monitor cultural health, employee experience, and change adoption. Define key performance indicators for culture, engagement, inclusion, and leadership behaviors, ensuring consistent tracking and accountability. Deliver regular executive-level insights, recommendations, and progress updates to drive continuous improvement and informed decision-making. Who we’re looking for: Bachelor’s degree in HR, Organizational Development, Business, or related field; Master’s degree preferred. 10+ years of experience in HR, Organizational Development, Employee Experience, or related leadership roles. Proven success in designing and implementing culture and engagement strategies at scale. Expertise in change management methodologies (e.g., Prosci, Kotter). Familiarity with workplace design principles and facilities management. Strong understanding of ERG management and effectiveness. Skilled in leveraging employee listening tools and analytics, including AI-driven platforms. Strategic thinker with strong execution capability. Exceptional communication, influencing, and leadership skills. Data-driven decision-making. Ability to lead through fast-paced cultural and organizational change. Relevant Open Sourcing Considerations Be legally authorized to work in the US International relocation support is not available for this job If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job. If you are not a PMI employee and employed by a third an agency, please make a formal application via the external career site at https://join.pmicareers.com/ To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal. What we offer We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more! We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace. Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong. Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: To improve the lives of millions of smokers. PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com. #PMIUS #LI-MB1

Responsibilities

The Director of People Experience & Culture is responsible for designing and executing a people experience and culture strategy that enhances engagement and performance. This role includes ownership of culture initiatives, employee listening strategies, and the overall employee experience.