Director, People Operations at The Philharmonic-Symphony Society of New York Inc

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

175000.0

Posted On

21 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Operations, Organizational Effectiveness, Talent Systems, Workforce Planning, Performance Management, Manager Enablement, Employee Relations, Compliance, HR Systems, HRIS Implementation, Union Agreements, Workplace Investigations, Emotional Intelligence, Strategic Leadership, Operational Execution, Data-Informed Approaches

Industry

Performing Arts

Description

The New York Philharmonic connects with millions of music lovers each season through live concerts in New York and around the world, as well as broadcasts, recordings, and education programs. After returning to a transformed David Geffen Hall in 2022, the Orchestra is acting on a renewed commitment to building on a legacy of more than 180 years, serving as a platform for today’s greatest musical artists and connecting with our communities. Gustavo Dudamel will become the Philharmonic’s Oscar L. Tang and H.M. Agnes Hsu-Tang Music and Artistic Director in the 2026–27 season. The New York Philharmonic seeks a strategic and collaborative Director of People Operations to help shape the future of the employee experience at a pivotal moment for the organization. Reporting to the Vice President of People & Culture, this role balances strategic leadership with hands-on operational execution — translating vision into scalable systems, processes, and practices that support our people and teams. As the Philharmonic continues its evolution, the Director will play a key role in developing data-informed, people-centered approaches that strengthen organizational effectiveness and workplace culture. ---------------------------------------- Your Day-to-Day Organizational Effectiveness & Talent Systems * Create and oversee onboarding and employee lifecycle experiences that connect employees to the organization’s mission, values, and ways of working * Design and implement scalable workflows and people systems that improve role clarity, accountability, and overall team effectiveness * Support workforce planning and organizational structure alignment * Collaborate with VPPC to lead performance management process execution and continuous improvement. Manager & Leadership Enablement * Equip managers with tools, guidance, and training to lead teams effectively * Provide coaching on performance conversations, feedback, and team dynamics * Support leadership capability-building initiatives across departments People Operations & HR Leadership * Oversee core HR operations including employee relations, compliance, benefits, and HR systems * Ensure adherence to employment laws, union agreements, and organizational policies * Lead employee relations matters and workplace investigations * Monitor people trends and recommend operational or leadership interventions What you Bring to the Team Qualifications * 7–10+ years of progressive HR, HCM/HRIS, or People Operations experience. * Demonstrated success implementing HRIS/HCM (e.g., Workday, UKG, ADP, Dayforce, SAP SuccessFactors) * Demonstrated success implementing scalable systems and improving processes that support a complex and/or unionized environment * Experience leading HR operations in complex and/or unionized environments is a plus. * Experience in nonprofit, arts, or cultural institutions strongly preferred. * Expertise in employee relations, investigations, and employment law. * Bachelor’s degree required; HR certification preferred. * Ability to effectively communicate with all levels of the organization. * Bilingual capability is a plus. Competencies and Characteristics * Cultivates collaboration across teams and leadership levels * Seeks to develop understanding of employee experiences and organizational dynamics * Creates connections that strengthen alignment, communication, and trust * Leads with emotional intelligence, empathy, and sound judgment * Operates with integrity, discretion, and professionalism * Navigates complex or sensitive situations with care and accountability Work Arrangement This position operates in a hybrid work environment. Candidates should expect a regular in-office presence, particularly during the first several months, to support onboarding, relationship building, and operational integration. Ongoing hybrid flexibility is available based on role responsibilities and organizational needs. Perks & Benefits The New York Philharmonic offers a competitive salary and comprehensive benefits package to our full-time employees including: * Medical, Dental, and Vision coverage * Employer contributions to the 403(b) plan * Employer-paid Life and Disability insurance * 12 Holidays * Competitive Vacation benefits * Access to world‑class performances and events Everyone Belongs Here The New York Philharmonic is an Equal Opportunity Employer and does not discriminate on the basis of age, immigration or citizenship status, color, disability, ethnicity, gender, gender identity, marital and partnership status, national origin, race, religion, sexual orientation, veteran or active military service member or any other characteristic protected by federal, state or local laws in its employment policies.

Responsibilities

This role involves creating and overseeing employee lifecycle experiences, designing scalable people systems to improve role clarity and team effectiveness, and supporting workforce planning. The Director will also equip managers with tools, provide coaching, and lead core HR operations including employee relations and compliance oversight.