CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

EXPERIENCE YOU’LL NEED TO HAVE:

• 10+ years of experience in program or product delivery leadership roles.
• 8+ years of experience managing cross-functional teams including QA, Product, and Project Management.
• 8+ years of experience working with Agile methodologies, Scrum practices, and scaled Agile frameworks.
• Bachelor’s degree in Business, Engineering, Computer Science, or related field and/or equivalent military experience.

EXPERIENCE THAT WOULD BE GREAT TO HAVE:

• 10+ years of experience in enterprise-level program delivery.
• 10+ years of experience in stakeholder management and communication.
• 8+ years of experience in Agile methodologies and Scrum practices.
• Experience in implementing tools and frameworks for tracking team performance and delivery outcomes.
• Experience working with Fiserv systems.
  This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
  It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.
  Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

ABOUT YOUR ROLE:

As a strategic and results-driven leader at Fiserv, the Director of Product Delivery will play a pivotal role in leading cross-functional teams to deliver high-impact products and programs. This role is essential in aligning product delivery with business goals, driving operational excellence, and fostering a culture of collaboration and continuous improvement. Joining Fiserv means becoming a partner in possibility, inspiring excellence, and leading innovative solutions in the fintech industry.

WHAT YOU’LL DO:

• Lead and mentor a team of QA Engineers, Product Owners, and Project Managers.
• Establish clear roles, responsibilities, and performance expectations across delivery teams.
• Develop and manage integrated program plans, including timelines, milestones, and deliverables.
• Oversee execution of multiple concurrent projects, ensuring alignment with strategic objectives.
• Act as the primary liaison with stakeholders including Vendor Onboarding, Cyber Risk Management, and others.
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Monitor and report on program progress, KPIs, and delivery metrics.