Director, Product Management - Commerce Experience at Samsara

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Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

275000.0

Posted On

02 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Customer Account Management, Invoicing, Billing, Inventory Management, Leadership, Cross-Functional Collaboration, Strategy Development, Team Building, Communication, Autonomy, Continuous Improvement, Customer Focus, Complex Problem Solving, High Performance Culture, Organizational Structure

Industry

Software Development

Description

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: As the Director of Product Management - Commerce Experiences, you will be responsible for defining and executing the product strategy for our customer-facing commerce experiences. You will lead cross-functional teams to build world-class experiences for customer account management, invoicing, billing, inventory management, and license management. Your work will directly support our customers’ experiences in doing business with Samsara - improving this will drive customer satisfaction and business growth. This is a remote position open to candidates residing in the US. In this role, you will: Define Strategy: Shape the long-term (3+ year) direction & roadmap for account and commerce experience, ensuring alignment with overall company goals. Build New Experiences: Relentlessly focus on customer needs, delivering net new experiences urgently and iteratively Drive Impact: Influence the organization to pursue complex, shared objectives and achieve ambitious goals. Have a function-wide impact and contribute to the overall functional strategy. Build, Develop, and Lead teams: Lead and develop product and project teams, fostering a culture of high performance and continuous improvement. Champion Our Principles: Instill a culture of simplicity and efficiency, eliminating bureaucracy by leading the evolution of organizational structures, tools, and technologies. Foster cross-functional collaboration to achieve shared goals. Minimum requirements for the role: Proven experience as a leader of product teams, with a track record of successfully launching and scaling account management and self-serve commerce products. Experience in a Director-level role or equivalent, managing multiple teams and product portfolios. Demonstrated ability to drive a product strategy from conception through to launch and post-launch optimization. Strong understanding of customer account management, billing, invoicing, and inventory systems. Ability to operate with a high degree of autonomy and influence cross functional teams at an executive level. Exceptional communication and leadership skills, with a focus on building and inspiring high-performing teams. Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $154,000—$275,000 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Responsibilities

Define and execute the product strategy for customer-facing commerce experiences, leading cross-functional teams to build world-class experiences. Drive customer satisfaction and business growth by improving the customer experience in doing business with Samsara.