Director Product Management - E-commerce at Achievers
Toronto, ON M6K 3J8, Canada -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 25

Salary

0.0

Posted On

22 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

ABOUT ACHIEVERS

The Achievers Employee Experience Platform™ is more than a thank you program. Our recognition platform inspires employees to recognize everyone, everyday, and everywhere – driving results that matter. With almost 4 million global users, the Employee Experience Platform empowers employees in over 170 countries. Visit us at www.achievers.com to learn more and check out our platform in action here. Join our team of A-players who bring passion to our purpose and believe that meaningful change can create extraordinary outcomes.

Responsibilities
  • Define and co-own the product strategy for our global Marketplace e-commerce platform in close partnership with Marketplace leadership, aligning on vision, priorities, and outcomes.
  • Act as a strategic thought partner to cross-functional senior leadership.
  • Drive the end-to-end product lifecycle: discovery, research, sizing, alignment, delivery, optimization. Define and track KPIs to optimize conversion funnels, user journeys, and post-redemption satisfaction, turning insights into action and iteration.
  • Shape the product experience: from how users discover and redeem rewards, to how features are prioritized, launched, and refined.
  • Lead and mentor a high-performing team of Product Managers and Designers, working cross-functionally across Engineering, Marketplace Operations, Support, and GTM teams to deliver differentiating customer-centric solutions. Develop and inspire excellence through coaching and regular feedback.
  • Drive comprehensive documentation, enabling accountability and knowledge sharing across teams.
  • Foster a culture of innovation, accountability, and continuous improvement.
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