Director, Product Management

at  Macys

BRING YOUR AMAZING SELF TO WORK

At Macy’s, Inc. we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

SKILLS YOU WILL NEED

Customer-Centric Mindset – Deep understanding of user needs, behaviors, and pain points to drive highly relevant product recommendations.
Product Vision & Roadmap Development – Ability to define and execute a long-term strategy aligned with business goals.
Data-Driven Decision-Making – Proficiency in leveraging analytics, experimentation, and KPIs to measure success and optimize product recommendations.
Ecommerce & Personalization Expertise – Strong grasp of ecommerce trends, AI-driven recommendations, and personalized shopping experiences.
Technology & Platform Understanding – Familiarity with machine learning, AI, and digital product development in collaboration with data science and engineering teams.
A/B Testing & Experimentation – Experience designing, running, and scaling successful experiments to drive conversion and revenue growth.
Executive Communication & Influence – Ability to present and justify product strategies to senior leadership and stakeholders across various functions.
Business & Market Acumen – Strong grasp of marketing, sales, service, finance, legal, and privacy considerations to balance customer experience with business objectives.
Cross-Functional Partnership – Effective collaboration with UX, Engineering, Analytics, Media, Merchandising, and Strategy teams.
Team Building & Motivation – Fosters a high-performance, collaborative culture that embraces innovation and continuous learning.
Agile & Lean Product Development – Strong experience working within Agile frameworks, writing user stories, and iterating on product development.
Project & Resource Prioritization – Ability to manage multiple concurrent projects, allocate resources effectively, and drive execution.
Problem-Solving & Adaptability – Thrives in ambiguity, identifying creative solutions to complex business challenges.

ABOUT MACY’S

Now is an exciting time for a Macy’s career as we continue to focus on creating exciting and memorable experiences for every Macy’s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy’s colleagues and customers.
Bring your creativity, energy, and ideas to the Macy’s team – Apply Today!
This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.