BE PART OF AN AMAZING STORY.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

SKILLS YOU WILL NEED

Customer-Centric Mindset – Deep understanding of user needs, behaviors, and pain points to drive highly relevant product recommendations.
Product Vision & Roadmap Development – Ability to define and execute a long-term strategy aligned with business goals.
Data-Driven Decision-Making – Proficiency in leveraging analytics, experimentation, and KPIs to measure success and optimize product recommendations.
Ecommerce & Personalization Expertise – Strong grasp of ecommerce trends, AI-driven recommendations, and personalized shopping experiences.
Technology & Platform Understanding – Familiarity with machine learning, AI, and digital product development in collaboration with data science and engineering teams.
A/B Testing & Experimentation – Experience designing, running, and scaling successful experiments to drive conversion and revenue growth.
Executive Communication & Influence – Ability to present and justify product strategies to senior leadership and stakeholders across various functions.
Business & Market Acumen – Strong grasp of marketing, sales, service, finance, legal, and privacy considerations to balance customer experience with business objectives.
Cross-Functional Partnership – Effective collaboration with UX, Engineering, Analytics, Media, Merchandising, and Strategy teams.
Team Building & Motivation – Fosters a high-performance, collaborative culture that embraces innovation and continuous learning.
Agile & Lean Product Development – Strong experience working within Agile frameworks, writing user stories, and iterating on product development.
Project & Resource Prioritization – Ability to manage multiple concurrent projects, allocate resources effectively, and drive execution.
Problem-Solving & Adaptability – Thrives in ambiguity, identifying creative solutions to complex business challenges.

ABOUT US

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

JOIN US AND HELP WRITE THE NEXT CHAPTER IN OUR STORY - APPLY TODAY!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.