Director, Product Operations – Geo Expansion at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Customer Experience, Data-Driven Decision Making, Cross-Functional Leadership, Market Research, Product Profitability, Regulatory Requirements, Operational Frameworks, Launch Planning, Stakeholder Alignment, Usability Studies, Competitive Analysis, Budgetary Decisions, Execution Accountability, Communication Skills, Presentation Skills

Industry

Software Development

Description

Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy. Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders. Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability. Champions the customer experience and prioritizes customer needs in product requirements and decision making. Defines and uses metrics that inform the success of products including usability studies, research and market analysis. Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making. Responsible for product profitability, including budgetary decisions. Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed. Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard. Drive execution of launch roadmaps, GTM motions, and operational frameworks to ensure readiness across compliance, localization, and customer operations. Partner with cross-functional teams to embed regulatory, risk, and legal requirements into launch planning. Establish metrics, dashboards, and feedback loops to monitor launch success and post-market performance. Build scalable playbooks and processes to accelerate future market launches. Influence senior stakeholders and drive alignment across global and regional teams. 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 2 years of experience leading others 10+ years in product operations, strategy, or program management, with 5+ years in fintech or financial services. Proven success launching and scaling consumer fintech products in multiple geographies. Experience managing product operating cadences (eg. QBRs, OKRs, business reviews) Experience driving alignment across product, marketing, sales and commercial teams Strong cross-functional leadership and communication skills; experience building exec-ready presentations and narratives Ability to operate autonomously while driving clarity and accountability across global teams.

Responsibilities

Establish a shared vision for product development and scalability while leading product strategy and execution. Drive operational mechanisms and ensure readiness across compliance, localization, and customer operations.