LOCATION: North Vancouver, BC (hybrid)
As an infrastructure consultancy acting as owner’s representatives for utility and municipal clients, Maven delivers projects and services that will serve the communities where we live, work and play. And it starts with our people – motived to do our best work and make an impact.
We are looking for a Director, Project Delivery who brings extensive experience in managing complex utility and municipal infrastructure projects, leads high-performing teams, and drives operational excellence with strategic insight, and most importantly aligns with our team core values: Safety, Wellbeing, Respect, Quality, Collaborate, Growth Mindset. This position is based in North Vancouver, BC and is responsible for leading the delivery of Owner’s Representative services across a diverse portfolio of capital projects in Western Canada.

WHO WE ARE LOOKING FOR:

• Bachelor’s degree in engineering, business, or equivalent. A master’s degree in business administration would be an asset.
• A Project Management Professional (PMP) certification and a Professional Engineer (P.Eng) designation are required.
• 15+ years’ experience in engineering and project management
• 5+ years of managing a team of 10-30 staff members (including 2-3 direct reports)
• Experience managing complex electric Transmission & Distribution and utility infrastructure projects and programs in North America; ability to read and comprehend technical drawings and reports
• Experience working in engineering consulting environment and providing services to infrastructure owners
• Demonstrated outstanding leadership, decision-making, and problem-solving abilities
• Excellent team management skills: able to inspire, provide clear guidance, ensure quality work, implement change management, and thoughtfully guide staff performance and development
• Advanced understanding of contract management with demonstrated judgment; able to weigh alternative actions and make financial decisions
• Strong client account management experience with advanced interpersonal, negotiation, presentation, relationship-building and writing skills in English
• Working knowledge of business performance and operations metrics, and understanding of different business functions (e.g., HR, Finance, Marketing)
• Strong experience in project services and financial and operational performance reporting
• Demonstrated success resolving escalated project and personnel performance issues
• Knowledge of estimating and safety consulting is an asset
• Must reside in the Greater Vancouver Area; able to work from North Vancouver Office

This leadership role will direct and manage the successful delivery of our Owner’s Representative services for capital infrastructure projects across Western Canada, including services such as project management, construction management, project controls, procurement, estimation, and safety. This work requires collaboration with internal Program and Project Managers, Technical Leads, and Corporate Operations teams, as well as external delivery partners and client representatives, and reports to our Executive Team. The core responsibilities include:

• Direct and manage a diverse portfolio of capital infrastructure projects owned by utility and municipal clients, ranging in value from $10K to $40M
• Collaborate with both external partners and your internal team of Program/Project managers and technical Team leads to deliver Owner’s Representative services for capital projects
• Lead contract and portfolio management with a major client throughout the contract life cycle including initiation, annual rate negotiations, steering committee participation and ensuring terms and conditions are met
• Present program status, risks, and mitigation strategies to Maven Executives
• Forecast challenges in executing the scope of works by anticipating risks and capacity constraints and implement mitigation plans
• Lead strategic planning and annual performance objectives for the business unit
• Responsible for assigning work to staff, monitoring billability, and actions to respond (e.g., resource management, staff feedback)
• Responsible for team morale and culture, ensuring Maven’s values are lived
• Manage staff performance including regular feedback, 3-month reviews, annual performance reviews, team training, and structure of the Maven coaching program
• Initiate new Purchase Orders with clients and complete monthly invoice reviews
• Responsible for the implementation of our Quality Management Program and Project Management Methodology, including completing reviews of client deliverables
• Initiate recruitment needs and work with HR to provide role requirements and support as needed
• Provide input to Maven Executives for annual strategic planning