Director, Quality Assurance
Job Location: Laval, Quebec, CAN
Job Requisition ID: 14127
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn’t just wait for change but actively creates it—where your skills and values drive our collective progress and impact.
Position title: Director, Quality Unit

6. REQUIRED SKILLS AND COMPETENCIES:

a) Required training
Bachelor or Master’s degree in Chemistry, Pharmacy, or Biological Sciences
b) Languages
Fluent in French and English

c) Special experience and knowledge

• Minimum10 to 15 years of experience in the pharmaceutical industry. Experience essential in quality control, quality assurance, production of pharmaceutical products, medical devices, pharmaceutical development.
• Excellent knowledge of Canadian and international GMP standards (FDA, EMA, WHO)
• Minimum 10 years of management experience.

We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

1. PURPOSE OF POSITION (MISSION, OBJECTIVE)

• Lead the Quality Unit at Bausch Health Laval, ensuring site-wide compliance with Quality and cGMP standards in collaboration with site leadership.
• Serve as the Quality Unit Head for Canadian market activities, ensuring all commercialized products meet Health Canada requirements for distribution and commercialization.
• Provide strategic Quality oversight to the Canadian External Manufacturing QA (EMQA) team, supporting uninterrupted supply of products manufactured through external contract partners.
• Champion continuous improvement initiatives within the Quality Management System to enhance operational effectiveness, efficiency, and regulatory compliance.

2 KEY RESPONSIBILITIES

• Deliver strategic leadership across all Quality functions, including Quality Assurance, Quality Systems, and Regulatory Compliance.
• Oversee the development and execution of robust, end-to-end quality processes that align with applicable regulatory standards.
• Foster a culture of performance, continuous improvement, and quality excellence, supported by metrics to monitor operational effectiveness.
• Promote a quality-driven mindset across internal teams and external partners, ensuring collaborative support for business objectives and timelines.
• Direct daily Quality operations including product disposition, non-conformance handling, OOS investigations, escalations, complaint management, and change control.
• Manage supplier qualification and external quality oversight.
• Ensure product quality and disposition for externally manufactured goods.
• Provide compliance expertise and support for R&D initiatives and product transfers.
• Act as Importer of Record and Marketing Authorization Holder (MAH) for Canadian-marketed products.
• Serve as the primary host for regulatory inspections and customer audits.
• Stay ahead of regulatory changes and ensure proactive compliance across all Quality functions.