CALLING ALL INNOVATORS - FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

• Lead a team of about 8 Relationship Managers to deliver revenue growth through new solution sales and successful contract renewals.
• Identify and qualify new sales opportunities, working jointly with Sales to advance opportunities to closure.
• Manage a client-centric team model enhancing Fiserv’s thought leadership, execution, and responsiveness.
• Develop and maintain detailed account plans linking client strategies, business drivers, and initiatives to Fiserv solutions.
• Expand and improve relationships with client executives, decision makers, influencers, and users.
• Develop key executive-level client relationships, maintaining high client retention, and selling Core Processing and related products.
• Monitor client satisfaction, facilitate improvements, and regularly communicate with clients’ key stakeholders.
• Manage client escalations and issue resolutions to ensure client satisfaction.
• Participate in meetings with prospects, clients, and potential partners to assist with sales and business development opportunities.
• Leverage industry trends and Fiserv offerings to present Fiserv’s value proposition.
• Assist Relationship Managers with formal proposals driving revenue, client value, and wallet share.
• Demonstrate and coach around complex, large, bundled deal negotiations beneficial to both Fiserv and the client.
• Manage associate satisfaction for the team of Relationship Managers.
• Partner closely with sales, marketing, and product teams to identify developing client needs.
• Collaborate with all leaders within Service Management, Client Support, and cross-functional leadership to maintain superior customer service levels and innovate based on client needs.
• Ability to travel 50-60 %