Director, Relationship Manager - Retirement Solutions (Corporate/Private Se at Nationwide Mutual Insurance Company

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

198000.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Team Leadership, Strategic Thinking, Client Retention, Coaching, Communication, Negotiation, Project Management, Financial Services, Retirement Plans, 401k, 403b, ERISA, Plan Design, Regulatory Compliance, Performance Management

Industry

Insurance

Description

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will manage a team of Relationship Managers overseeing our Corporate/Private sector clients located in the Western, Midwest, and Southern parts of the US. This position can be located anywhere in that geographic territory provided they are near a major metropolitan airport. This is an H.SD140 pay band. #LI-COLE Job Description Summary At the heart of our work with retirement plans for large, high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork, strategic thinking and superior relationship management on various levels. If you can collaborate, connect and communicate to build, grow and retain meaningful and productive business relationships, we want to know more about you! As a Director of Relationship Management, you’ll be accountable for leading a team of relationship managers that have responsibility for all aspects of strategic account management for a defined list of our retirement plan clients including, advisor/consultant, third-party administrator and any other service provider relationships. Your team will have responsibility for retirement plans with assets that range across markets. You will be focused on the coaching and development of your team to proactively drive retention and plan profitability, including layering in appropriate Nationwide products and services, while increasing efficiencies based on client goals and objectives. You will also be responsible for deepening relationships with key decision makers on the client’s board/committee and with advisors and consultants. Job Description Key Responsibilities: Leads team of retirement professionals and is accountable for ensuring team drives overall Workplace Solutions goals and objectives. Responsible for hiring, performance management, salary planning, etc. Responsible for coaching and developing the team with a focus on proactive strategic account management responsible for establishing, growing and retaining profitable relationships across market segments in addition to building relationships with key client/advisor decision makers. Leads client business reviews and at-risk reviews to ensure we have proactive strategies to drive retention and client profitability Collaborates with key business partners across home office support functions and additional resources in support of integrated service team key focus areas to grow and retain key relationships Establishes, grows and retains relationship with key decision makers including plan sponsors, advisor/consultants, third-party administrators and other service providers as part of the proactive strategic account management process. Provides voice of the client to internal home office partners for consideration in product and service development and enhancements. Proactively reaches out to a subset of clients in team book of business to gather feedback for associate performance as well as insights into overall relationship. Serves as executive sponsor in large plan acquisition and retention. Provides senior leadership support in key client interactions to reinforce our Nationwide story and commitment to the client. Leads associate onboarding process including familiarizing associate with Nationwide tools and services and partners to ensure a smooth onboarding process. May perform other responsibilities as assigned. Reporting Relationships: Reports to AVP of Corporate Retention and manages team of retirement professionals. Typical Skills and Experiences: Education: Undergraduate studies in business or finance or related fields preferred. License/Certification/Designation: FINRA 6, 24, 26, 63, 65 (or 7/66) required. Associates must obtain the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position. Designations such as AIF and other Retirement Plan industry designations are strongly encouraged. Experience: Seven years in the financial services industry, with at least five years focused on retirement plans. Experience managing relationships with plan sponsors and advisor/consultants of retirement plans and experience leading teams. Knowledge, Abilities and Skills: In-depth understanding of the retirement plan business and 401k and 403b market. Knowledge of products and related industry practices and procedures. Working knowledge of ERISA, qualified plan design, recordkeeping, administration and plan investments and account implementation. Knowledge of federal and state regulatory requirements and quality standards. Ability to establish and grow key relationships with top clients. Excellent verbal, written communication and presentation skills to influence and negotiate with internal and external stakeholders. Attention to detail, learning agility, time management, technical and negotiation skills. Ability to drive successful results in a fast-paced environment. Ability to synthesize multiple data points to continually develop retention and growth strategies in an ever-changing environment. Strong project management and organizational skills. Proficient in using computers and related common office software and other applicable business applications. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates Nationwide Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Working from a home office set-up. Requires extensive travel (up to 75%) within and occasionally outside of assigned territory. Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 01/02/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Director, Relationship Manager - Retirement Solutions : $112,000.00-$198,000.00 The expected starting salary range for Director, Relationship Manager - Retirement Solutions : $112,000.00 - $168,000.00 At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're a great place to work, too, and let us know – can you see yourself at Nationwide? Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

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Responsibilities

Lead a team of relationship managers responsible for strategic account management of retirement plan clients. Focus on coaching and developing the team to drive retention and profitability while deepening relationships with key decision makers.