DIRECTOR, RESIDENTIAL TENANCIES BRANCH

XM3 Director
Regular/full-time
Public Service Delivery
Residential Tenancies Branch, Consumer Protection
Winnipeg MB
Advertisement Number: 43447
Salary(s): XM3 $114,235.00 - $139,824.00 per year (As of March 22, 2025)
Closing Date: May 1, 2025
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people and persons with disabilities.
Preference may be given to internal candidates.
An eligibility list may be created for similar positions and will remain in effect for 12 months.
The Residential Tenancies Branch (RTB) is responsible for the administration and delivery of The Residential Tenancies Act, The Life Leases Act, and parts of The Condominium Act, to ensure the effective and fair operation of the residential rental marketplace for landlords and tenants. The RTB is a high-volume public-facing and client services focused branch that receives more than 66,000 inquiries and resolves more than 10,000 disputes each year. The RTB includes an administrative tribunal that adjudicates disputes and issues legally binding orders that may be appealed to the Residential Tenancies Commission. Services are delivered in-person at three office locations; through field operations; and remotely, by telephone, email and video conferencing.
To be considered for this competition you must submit an application form along with your resume and cover letter. See below for further instructions.
Click here to access the application form.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check

Qualifications:

Essential:

• Post secondary education in law, public administration, business administration and/or management and experience in operating an administrative tribunal and/or regulatory program.
• Experience providing leadership and direction in the design, implementation, and review of legislation, policies and/or programs.
• Experience managing a team, with responsibility for human and financial resources, including performance management.
• Experience translating strategic priorities into clear operational plans.
• Strong leadership skills and experience working in a large, diverse organization with a commitment to fostering and developing staff and teams.
• Superior interpersonal skills, including the ability to establish and maintain collaborative working relationships with internal and external stakeholders.
• Demonstrated strong verbal communication skills, including the ability to communicate to all levels of the organization and external stakeholders.
• Demonstrated strong written communication skills.
• Demonstrated ability to leverage opportunities for innovation, find creative solutions to issues, and successfully manage change.
• Political acumen demonstrated through experience providing strategic advice to senior leaders on complex topics and sensitive issues.

Desired:

• Knowledge of residential tenancies legislation.

Duties:
The Director is a statutory officer who leads the Residential Tenancies Branch (RTB), continuously working to build an environment that promotes respect, diversity, learning, innovation, fairness, and operational excellence. Leading a team of highly skilled, subject matter experts, the Director administers The Residential Tenancies Act, The Life Leases Act, and parts of The Condominium Act, in a procedurally fair and balanced manner, to ensure the effective and fair operation of Manitoba’s residential tenancy marketplace. The Director is accountable for the effective administration of the RTB, which includes resolution of landlord and tenant disputes through education, investigation, mediation, adjudication, and enforcement. The Director is also accountable for the operation of rent regulation and rent compliance. The Director provides support to the Assistant Deputy Minister, Deputy Minister and Minister, by providing strategic options, comprehensive policy advice and recommendations regarding residential tenancies legislation.

Please refer the Job description for details