Director, Retail and Donated Goods (40614) at Goodwill Industries Of Central Florida Inc

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Financial Acumen, Communication, Interpersonal Skills, Strategic Planning, Customer Experience, Problem-Solving, Data-Driven Decision Making, Retail Management Software, Microsoft Office Suite, Mentoring, Operational Efficiency, Market Analysis, Budget Management, Compliance

Industry

Non-profit Organizations

Description

Job Details Level: Senior Job Location: S Orange Blossom Trail Headquarters - Orlando, FL 32803 Position Type: Full Time Education Level: 4 Year Degree Travel Percentage: Up to 50% Job Shift: Any Job Category: Retail Job Purpose: - The Director of Retail and Donated Goods at Goodwill Industries of Central Florida Inc is responsible for overseeing the strategic management and operational execution of the retail and donated goods division. This role is pivotal in driving revenue growth, ensuring operational efficiency, and enhancing the overall customer experience while aligning with the organization's mission to provide job training and employment services. Key Responsibilities: - Develop and implement strategic plans to maximize revenue and profitability in the retail and donated goods sector. - Oversee the management of retail operations, including staffing, merchandising, inventory control, and customer service. - Lead and mentor a team of retail managers, fostering a culture of performance excellence and accountability. - Collaborate with other departments to ensure alignment with organizational goals and objectives. - Analyze market trends and consumer behavior to identify opportunities for business growth and improvement. - Ensure compliance with company policies, industry regulations, and safety standards. - Develop and manage the budget for the retail and donated goods division, ensuring financial targets are met. - Establish and maintain strong relationships with donors, partners, and stakeholders to enhance the visibility and reputation of Goodwill Industries. - Drive initiatives to enhance the customer experience and increase customer loyalty. - Monitor and report on key performance indicators, using data-driven insights to inform decision-making and strategic planning. Qualifications Required Education: - Bachelor's degree in Business Administration, Retail Management, or a related field. A Master's degree is preferred. Required Experience: - Minimum of 10 years of experience in retail management, with at least 5 years in a senior leadership role. - Proven track record of successfully managing and growing retail operations, preferably within a non-profit or donated goods environment. - Experience in strategic planning and execution to drive business growth and improve operational efficiencies. Required Skills and Abilities: - Strong leadership and team management skills with the ability to inspire and motivate a diverse workforce. - Exceptional financial acumen, including budgeting, forecasting, and financial analysis. - Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders. - Ability to develop and implement innovative strategies to enhance customer experience and increase revenue. - Proficiency in retail management software and Microsoft Office Suite. - Strong problem-solving skills and the ability to make data-driven decisions. - Commitment to the mission and values of Goodwill Industries, with a passion for community service and social impact.

Responsibilities

The Director is responsible for overseeing the strategic management and operational execution of the retail and donated goods division. This includes developing strategic plans, managing retail operations, and enhancing customer experience.