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Director, Retail Excellence at T&CO - USA

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

256000.0

Posted On

01 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail management, Luxury retail, Sales management, Client relations, Inventory management, Merchandising, Operations management, Market insight reporting, Marketing roadmaps, Franchise network supervision, Fine jewelry, High jewelry, Customer insights, Compliance, Team productivity, Spanish fluency

Industry

Retail Luxury Goods and Jewelry

Description

Employer: Tiffany and Company U.S. Sales, LLC Position: Director, Retail Excellence Location: Coral Gables, Florida and 40% domestic and international travel required to client selling events and meetings. What You’ll Do: Collaborate with corporate, in country retail leaders, and store leadership teams to improve retail performance and retail excellence. Monitor and review the performance of each store. Partner with the President and country retail leadership to enhance performance across sales, client experience, store and team productivity, operations, and compliance. Collaborate with store leadership and the regional store planning team and operations teams to ensure that all stores reflect the Tiffany brand image at all times. Required Qualifications: · Bachelor’s degree in Business or a related field plus three (3) years of experience as a Sales Manager or related occupation. · In the alternative, we will accept five (5) years of experience. · Must have written and oral fluency in Spanish. Experience must include: · US and LATAM markets · Retail management of luxury stores · Retail performance, learning, and operations · Client relations management · Trade markets · Franchise network supervision · Fine and high jewelry · Customer insights · Inventory and merchandising management · Market insight reporting · Developing cost-effective marketing roadmaps Rate of Pay: $188,000 - $256,000

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Responsibilities

The Director of Retail Excellence will collaborate with retail leaders to improve store performance, productivity, and compliance across US and LATAM markets. They are responsible for ensuring all stores maintain the Tiffany brand image while managing client relations and operational excellence.