Director, Sales & Relationship Management at S&P Global

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

217000.0

Posted On

22 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Relationship Management, Business Development, Client Retention, Capital Markets, Corporate Finance, Credit Fundamentals, AI Adoption, CRM Usage, Client Outreach, Cross-sell Opportunities, Commercial Strategy, Client Service, Reporting, Compliance, Problem Solving

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 12 The Team The S&P Global Ratings Commercial Team is responsible for sales and relationship management. We are a collaborative team, helping clients to access debt capital markets while delivering a range of rating services. The team is focused on business development and client retention. We leverage our proprietary data, cutting-edge technology and robust expertise to provide exceptional client service and solutions. What you stand to Gain Work directly with CFOs, Treasurers, Investor Relations, and other capital markets executives from some of Canada’s largest companies. Build familiarity with various sectors and client business models to support effective day-to-day coverage and informed client discussions. Develop a deep understanding of the ratings business and broader S&P Global product ecosystem. Grow within an organization that combines high performance with strong peer relationships and accessible leadership. The Impact and Responsibilities Impact This role manages and grows a defined portfolio of issuer clients, driving revenue retention and new commercial opportunities. The Director contributes to the business by strengthening client relationships, shaping commercial strategy for assigned accounts, and supporting adoption of new tools and data-driven approaches that improve client outcomes. Responsibilities Serve as the primary commercial point of contact for an assigned portfolio of public and private rated clients, delivering consistent, high-quality client service. Drive revenue growth and retention by clearly articulating S&P Global Ratings’ value proposition and identifying cross-sell opportunities. Champion AI adoption across client engagement and internal workflows, identifying practical use cases and partnering with product/analytics teams to pilot solutions. Proactively manage commercial discussions for assigned accounts, partnering with your Team Lead on more complex or sensitive engagements. Maintain strong working knowledge of Ratings products, processes, and use cases to confidently support client conversations. Track and manage opportunities within a CRM, ensuring accurate pipeline data and timely follow-up. Monitor client activity, market developments, and transaction flow to identify and pursue commercial opportunities. Execute business development activities across assigned accounts, including proactive client outreach and progression of opportunities through the sales cycle. Collaborate across teams to support company objectives and ensure coordinated client coverage. Assist with preparation of client materials, account plans, and internal reporting. Operate in strict adherence to regulatory, compliance, and commercial separation requirements. Compensation/Benefits Information S&P Global states that the anticipated base salary range for this position is 93,000 to 217,000 CAD. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications. What We’re Looking For Basic Required Qualifications Experience in sales, relationship management, or client services in the financial sector. A working strong understanding of capital markets, corporate finance, and credit fundamentals. Demonstrated intellectual curiosity and an appetite for learning, with the ability to stay current in an ever-evolving capital markets landscape. Ability to quickly learn new products, services, and use cases, and translate them into relevant client conversations. Strong interpersonal and communication skills, building trust and credibility with clients. An organized, proactive self-starter who can manage multiple priorities and follow through on commitments. Comfort working as part of a broader coverage team, with sound judgment, critical thinking and effective problem solving. Strong attention to detail and discipline around CRM usage, reporting, and internal processes. An S&P Global employee at this level would typically have 5–7 years’ of relevant senior experience in sales, relationship management, or financial services. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Preferred Qualifications Bachelor’s degree (Finance, Economics, or related field), CFA, MBA or Master of Finance. Prior exposure to credit ratings, fixed income, or issuer-focused client coverage is an advantage. Experience working with cross-functional teams to deploy commercial or product pilots. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

This role manages and grows a defined portfolio of issuer clients, focusing on driving revenue retention and identifying new commercial opportunities by strengthening client relationships and shaping commercial strategy. Responsibilities include serving as the primary commercial point of contact, driving revenue growth, championing AI adoption, and tracking opportunities within a CRM.