Job no: 545484
Work type: Management (MPP)
Location: San Bernardino - San Bernardino Campus
Categories: MPP, Administrative, At-Will, Full Time, Student Services, On-site (work in-person at business location)

JOB SUMMARY

The Director of Services to Students with Disabilities is responsible for the administration, planning, organization, and direction of its service delivery components and effective collaboration with faculty, staff within university offices to ensure accessibility by students with disabilities to the university’s academic programs, services, and activities.
This position provides counseling and guidance to assist students with disabilities in their transition and adjustment to the university, accepts and reviews disability documentation, and determines appropriate accommodations in the classroom and other campus activities. This involves administrative and professional work that is used to administer a comprehensive program to ensure academic access and assistance for students with disabilities. Work is performed under minimal supervision with a broad latitude for initiative and independent judgment and performance is based on the effective operation of the administrative function.

MINIMUM QUALIFICATIONS: REQUIRED EDUCATION AND EXPERIENCE

• Master’s degree in Counseling (general or rehabilitation), Psychology, Disability Studies, or related field.

REQUIRED QUALIFICATIONS

• Strong written and verbal communication skills.
• Demonstrated conflict resolution and mediation skills.
• Demonstrated ability to lead, manage and supervise a diverse staff in a dynamic environment that requires department and staff members to adapt to changing processes, practices and initiatives.
• Ability to plan budgets and allocate resources based upon department priorities.
• Acquire awareness and apply knowledge of executive orders and mandates.
• Demonstrated ability to engage in strategic planning to ensure the most effective and efficient delivery of programs and services.
• Must possess excellent analytical, problem-solving, conflict management, and organizational skills with the ability to work creatively, innovatively, and independently while under pressure.
• Must be able to communicate effectively both verbally and in writing. Demonstrated ability to create and maintain cooperative working relationships with students, faculty, staff, businesses, community organizations, and other diverse groups and services
• Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.
• Ability to work effectively with faculty, technical and non-technical management, and professional/support staff
• Knowledge and skills to develop and facilitate workshops and training on procedural, technical, and other topics
• Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature
• Demonstrated ability to logically, independently, and efficiently analyze and solve organizational and operational problems of one or several program areas
• Excellent communication and interpersonal skills, demonstrated by the ability to work effectively with all levels in a demanding environment
• Strong crisis intervention and consultation skills
• Demonstrated ability to establish and maintain cooperative relationships with the various partnering agencies, the campus community and the public
• The successful candidate will have a high level of energy and maturity, the ability to encourage and motivate students and staff, and work effectively in a large, fast-paced environment.
• Experience speaking in a variety of public settings such as classrooms and large group assemblies
• Demonstrated ability to work cooperatively with others within a multidisciplinary environment
• High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality
• Must possess a valid California Driver’s License (class C)

PREFERRED QUALIFICATIONS

• Seven (7) years minimum experience performing professional Student Services work of unusual difficulty requiring extensive work experience in the area of services to students with disabilities Understanding of physical, cognitive, and psychological disabilities
• Knowledge of disabilities (Federal and State policies, procedures, and guidelines); accommodations standards; and current trends in disabled student services in postsecondary education. Knowledge of university personnel policies and procedures.
• Knowledge and experience interpreting and applying Federal Regulation 504 and the Americans with Disabilities Act required.
• Knowledge of and ability to interpret results of various assessments and diagnostic tools used to diagnose different types of disabilities and make recommendations for reasonable accommodations required.
• Have knowledge of ADA and other laws addressing the rights of people with disabilities, such as Sections 504 and 508 of the Rehabilitation Act of 1973, as well as knowledge of CSU Chancellor’s Office mandates.
• Have experience with people with a broad range of disabilities.
• Demonstrated commitment to advocacy for and experience working with students with disabilities at the post-secondary level.
• Working knowledge of the overall legal rights and responsibilities of students with disabilities, including the office of Civil Rights grievance procedures.
• Knowledge of Universal Design principles and demonstrated ability to apply the principles in course design and/or co-curricular programs/service delivery
• Understanding of academic policies and procedures; the ability to balance advocacy and appropriate academic expectations for students with disabilities
• Ability to assess and be appropriately responsive to students’ needs and preferences in a variety of settings; which sometimes means counseling students on difference between equitable/reasonable accommodations and non-equitable/non-reasonable accommodations that lead to approval or denial of requests
• Previous experience reading disability documentation including psychoeducational reports
• Demonstrated knowledge of the broad spectrum of disability categories present in post-secondary settings and the corresponding reasonable accommodations available to these students
• Working knowledge of Deaf/Hard-of-Hearing services as applied in a higher education setting
• Previous experience determining accommodations and technological solutions for adults who are blind or low vision
• Experience advising, counseling, coaching, and/or teaching college students with disabilities
• Well-developed skills for conferring with students, faculty and staff about, or in, an emergency situation
• Demonstrated ability to create and conduct effective programming for students with diverse abilities is required.
• Previous grant or project coordination experience
• The ability to prepare and present oral and written reports/data which are clear, concise, and comprehensive
• Collect and analyze data/information, draw conclusions from the analysis and make recommendations
• Proven ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously
• Demonstrated ability in managing difficult and complex situations involving students
• Experience developing and maintaining case management files
• Experience consulting with faculty/administrators about the instructional/classroom needs of students with disabilities
• Knowledge of effective strategies to ensure retention and graduation of students with disabilities
• Experience in a large, complex, and diverse public higher education institution

Please refer the Job description for details