JOB DESCRIPTION

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.

QUALIFICATIONS AND SKILLS

• 8+ years of experience in software quality assurance, with a proven track record of leading QA and Engineering teams in a SaaS environment.
• Experience drastically improving the quality process and automation in the company.
• Experience in leading and mentoring QA across all teams in the organization, with a focus on fostering a collaborative and high-performing team culture.
• Ability to develop and execute QA strategies that align with the company’s overall business objectives.
• Proven ability to work effectively with product engineering, customer support, and other teams to ensure alignment on quality objectives, metrics, and SLA commitments.

SUMMARY OF THE ROLE

The Director of Software Quality presents a unique opportunity to take ownership and establish the right quality processes, automation, and culture at Finalsite, delivering high-quality software products to schools worldwide. This key leadership role is responsible for defining and executing a comprehensive QA strategy that aligns with our company’s goals, overseeing the administration of quality tools and frameworks, and coordinating the collective efforts of our QA engineers across all teams. The Director of Software Quality plays a crucial role in ensuring that quality standards are met across the organization and its products. He fosters continuous improvement in processes, automation, and related culture throughout the organization.
This role also requires a deep understanding of software quality assurance methodologies, extensive experience in managing teams, and the ability to drive initiatives in a SaaS environment. Finally, the Director of Software Quality collaborates closely with engineering, product, and support teams to ensure that our software meets the highest standards of quality, security, and customer satisfaction.