WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

Reporting to the Vice President of Staffing, this position is principally responsible for:

• Providing overall leadership of the Program Management (PM) function, developing and leading a highly effective and cohesive PM team to serve business needs and deliver on priorities
• Optimizing resource utilization (staffing) and associated costs and revenue management
• Overseeing directly staffing, professional development support for General Consulting SMAPs
• Leading and driving continuous improvement and implementation of staffing, talent management and professional development practices

Key responsibilities include:

• Supporting the Office Head to optimise commercial outcomes for the business, tracking, reporting and strategizing on appropriate staffing and investment trade-offs. Reporting to the region and globe as necessary
• Optimizing resource utilization and associated cost and revenue management
• Working with other program managers to staff balanced, high performing teams (from Associate Consultant to Associate Partner) across the Australian cluster, optimizing the trade-offs between client service, utilization, professional development and retention.
• Coordinating with regional and global staffing teams to manage and support client and IP demands, and share best practices
• Managing talent pipeline through internal transfers, onboarding, retention, leave of absences, flexible working options and performance management strategies
• Overseeing directly staffing, professional development for General Consulting Senior Managers and Associate Partners (SMAPs)
• First point of contact for Partners and SMAPS on staffing and professional development topics
• Developing, leading and evolving as necessary the performance management team, as well as broader Human Capital team as a senior leader
• Communications and stakeholder engagement on staffing and professional development strategies, policies and activities
• Driving performance review and promotion process for consulting staff
• Liaising with ECD leaders and program managers to ensure coordinated staffing of integrated teams