Director, Strategic Business Transformation & Operations at Crunchyroll, LLC

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

190000.0

Posted On

02 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Business Transformation, Operations Management, Cross-Functional Leadership, Analytical Thinking, Communication Skills, Project Management, Problem Solving, Collaboration, Organizational Health, Engagement Strategies, Performance Improvement, Risk Management, Budget Management, Stakeholder Management, Data-Driven Decision Making

Industry

Entertainment

Description

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We're looking for a Director, Strategic Business Transformation & Operations to serve as the right hand to the SVP of Business Transformation and Operations. You'll help turn strategy into clear priorities, focused initiatives, and tangible results, bringing focus to what matters most and keeping leaders aligned around the highest-impact work. This hands-on individual contributor role is for someone who values solving complex problems, working across teams, and driving change at scale. You'll turn ambiguity into action and help us move faster with clarity and focus. Key Responsibilities Partner with the SVP and senior leaders to define and communicate company priorities Synthesize complex business information into clear, compelling narratives for leadership forums, SMT, and all-hands Advise on content and messaging for high-visibility communications Plan and run key forums such as town halls, all-hands, executive offsites, and leadership meetings Build processes that improve collaboration, accountability, and follow-through, removing friction across teams Track and report on strategic initiatives to ensure timely delivery and measurable impact Establish accountability, flag risks and dependencies early, and maintain visibility across major transformation efforts Develop briefings, presentations, and talking points that prepare the SVP for key meetings and decisions Embed company values and BTO norms into daily operations and leadership behaviors Partner with HR and functional leaders to strengthen engagement, performance, and organizational health Lead cross-functional initiatives and pilots to solve complex challenges, improve operations, and test new ideas Own the operational budget for the segment, partnering with leaders on annual planning and leading monthly and quarterly reviews We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office. About You We get excited about candidates, like you, because you turn complex problems into clear plans and real progress. You have 12+ years of professional experience, including 2+ years in management consulting focused on strategy, operations, or transformation You have experience in media, technology, or streaming environments You have experience supporting large-scale business transformation or operational improvement efforts You have experience leading complex, cross-functional work from idea to delivery You handle ambiguity well and can bring structure and clarity when balancing multiple priorities You think analytically, stay organized, communicate clearly, and use data and metrics to guide decisions You have succeeded at working directly with senior leaders, earning trust, and influencing decisions Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: Receive a great compensation package including salary plus performance bonus earning potential, paid annually. Flexible time off policies allowing you to take the time you need to be your whole self. Generous medical, dental, vision, STD, LTD, and life insurance Health Saving Account HSA program Health care and dependent care FSA 401(k) plan, with employer match Employer paid commuter benefit Support program for new parents Pet insurance and some of our offices are pet friendly! #LifeAtCrunchyroll #LI-Hybrid The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. Pay Transparency - Los Angeles, CA $156,377—$190,000 USD About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value Courage. We believe that when we overcome fear, we enable our best selves. Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. Kaizen. We have a growth mindset committed to constant forward progress. Service. We serve our community with humility, enabling joy and belonging for others. Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation. Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Responsibilities

The Director will partner with senior leaders to define company priorities and synthesize complex business information into clear narratives. They will also track strategic initiatives and establish accountability across major transformation efforts.