Demand Planning & Inventory Management

• Own end-to-end demand forecasting accuracy across all categories and channels.
• Drive product availability as the primary business metric through optimized forecasting and replenishment strategies.
• Manage inventory health and Days on Hand (DOH) targets across warehouses and stores.
• Optimize stock allocation across stores and distribution centers.
• Lead forecasting enhancement initiatives through advanced analytics, AI, and Intelligent Demand Planning (IDP) tools.
• Balance service levels, inventory investment, and waste reduction to maximize profitability.
• Partner closely with Commercial, Operations, and Inventory teams to anticipate business needs and proactively plan capacity and stock requirements.

Supply Chain Network & Logistics

• Own the design, optimization, and performance of the UAE supply chain network
• Optimize transportation flows, routes, network design, truck utilization, and contract structures.
• Identify opportunities to reduce logistics costs while improving service levels and fill rates.
• Lead warehouse and network optimization projects, incorporating automation and industry best practices.
• Proactively map and implement new operational flows and processes as the business scales.

Warehouse Operations & Inventory Accuracy

• Serve as the primary point of contact for warehouse and transportation 3PL partners.
• Monitor and improve key contractual KPIs including:
  • On-Time Delivery
  • Damage Rates
  • Service Compliance
  • Cost Efficiency
• Maintain inventory accuracy targets through robust reconciliation processes between warehouse systems and operational platforms.
• Oversee cycle count programs and inventory controls across all distribution centers and across all tMart stores.
• Drive SOP compliance and continuous improvement initiatives across supply chain functions.
• Ensure optimal space utilization, stock positioning, and inventory valuation management.

Process Excellence & Business Transformation

• Develop, implement, and continuously improve SOPs across supply chain processes including:
• Lead supply chain innovation initiatives leveraging technology, automation, and data-driven decision making.
• Introduce external best practices to improve scalability, productivity, and operational efficiency.
• Build proactive planning capabilities that anticipate future business needs rather than reacting to operational challenges.

Leadership & Stakeholder Management

• Lead and develop Supply Chain and Distribution Center Teams
• Build a high-performing organization with clear accountability, ownership, and succession planning.
• Establish and deliver shared OKRs across functions.
• Lead executive-level business reviews and strategic discussions with senior stakeholders and external partners.
• Drive cross-functional collaboration to improve business outcomes rather than optimize individual functions in isolation.

Qualifications

Experience

• 8–12+ years of experience in Demand Planning, Supply Chain, Logistics, Warehouse Operations, or Network Optimization.
• Proven leadership experience managing multi-functional supply chain teams.
• Experience operating within complex distribution networks involving multiple warehouses, stores, cross-docks, and third-party logistics providers.
• Strong background in inventory management, forecasting, transportation optimization, and warehouse operations.
• Experience leading large-scale transformation, automation, or systems implementation projects.

Skills & Competencies

• Exceptional analytical and quantitative capabilities.
• Strong business and financial acumen with understanding of P&L, working capital, and cash flow drivers.
• Ability to balance strategic thinking with hands-on execution.
• Deep understanding of supply chain flows, inventory dynamics, and operational processes.
• Strong stakeholder management and influencing skills.
• Ability to lead through ambiguity and solve business-wide problems rather than functional issues alone.
• Comfortable presenting to senior leadership and leading executive discussions.
• High agility with data, systems, and supply chain technology platforms.
•