Knowledge Management

• Develops the necessary systems, processes and tools to better support the facilitation, collection and sharing of data and knowledge that is generated by Programs.
• Ensures that key project outcomes, policy, advocacy and legislation are evaluated and leveraged for maximum community and organisational impact

Strategic Leadership and Program Development

• Consolidating best practices, feedback from stakeholders and in partnership with clients and the community to design and continuously improve programs that address emerging community needs.
• Liaising with partners, government, OHTs to ensure the effective coordination of programs and support improved system integrations to achieve enhanced client outcomes
• Ensuring strategic growth through forming of new partnerships or expanding current programs and procurement of government grants and contracts.
• Builds on best practices and feedback from stakeholders to identify options and opportunities to address emerging community needs.

Operations Oversight and Service Delivery

• Effectively carries out the management functions for all current programs demonstrating consistent quality of financial administration, program monitoring and evaluation, communications, time and resources to achieve program goals.
• Works with staff to develop processes that ensure delivery of consistent, high quality wraparound services—housing stability, case management, health supports, life skills, etc.
• Ensures the day-to-day operations of the programs are consistent with any legislation or agreement governing the unit.
• Ensures the effective utilizations of staff, volunteers, and students throughout the programs while also ensuring a platform of support, training and appropriate professional development.
• Identify and mitigate risks related to safety, property, tenancy, hoarding, eviction, etc.
• Ensures the anti‑racism objectives and the community development principles of the organization are achieved within the units.
• Develop and document program protocols, policies, safety procedures, and evaluation frameworks in line with organizational standards, relevant legislation, property agreements and housing standards.

Knowledge Management

• Develops the necessary systems, processes and tools to better support the facilitation, collection and sharing of data and knowledge that is generated by Programs.
• Ensures that key project outcomes, policy, advocacy and legislation are evaluated and leveraged for maximum community and organisational impact.

External Relationships

• Represents WoodGreen at several tables on matters relating to systems planning and implementation, coordination and funding related to Supportive Housing and supports for individuals at risk or experiencing chronic homelessness.
• Build and strengthen internal & external partnerships, including government, funders, and nonprofit networks.

What You Bring to the Team

• Master’s degree in Social Work, Public Administration, Housing or related field (or equivalent experience).
• This position 5+ years of management experience in a related field.
• Experience managing unionized teams is an asset.

What Will Set You Apart

• Proven leadership in planning, development and evaluation.
• Proposal preparation, writing and presentations skills.
• Strong financial management and budgeting skills
• Superior interpersonal and conflict resolution skills.
• Ability to exercise sound judgment, creativity, flexibility and sensitivity
• Deep understanding of housing systems, RTA, tenancy rights, harm reduction, aging, and equity frameworks.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
This public job posting uses AI-powered tools to screen, assess, or select applicants.
Gy12XaDT7