• Drive the customer engagement portfolio for the Sustainability team, aligning communications and disclosures to customer expectations
• Lead and program manage the annual sustainability report end-to-end
• Recommend and execute ways to transform sustainability reporting to meet our audiences where they are (e.g. web content, how-to guides, etc)
• Translate Atlassian’s sustainability programs, progress, and compliance readiness into customer-ready materials such as FAQs and explainer documents
• Provide white-glove support for key customer engagements, including Customer Advisory Boards, direct CIO interactions, and Atlassian-hosted events
• Lead the customer sustainability requests program, providing regular updates and trend analysis
• Develop stories about how customers and Atlassian teams are using our products to advance environmental and social progress.
• Driving a strategy, programming, and narratives for sustainability efforts at Atlassian’s key customer conferences, TEAM US and EU
• Lead ESG rater and ranker programs, including updates and trend analysis, and drive investor engagement initiatives
• Recommend and implement improvements across customer and rater engagement programs to meet evolving expectations
• Help quantify the impact of Atlassian’s Sustainability program based on sales, investment, and other business activities
• Drive internal engagement efforts, including Sales enablement and awareness resources
• Contribute to the Sustainability Team’s policy advocacy and external events efforts
• Benchmark and analyze corporate sustainability reporting and practices
• Build strong relationships and collaborate with Sales, Marketing, Communications, and Investor Relations teams
  Qualifications:

On your first day, we’ll expect you have:

• Deep experience and expertise in sustainability, ESG, or a related field
• Experience leading sustainability reporting and disclosure initiatives
• Demonstrated experience in customer engagement, Sales enablement, communications, or marketing
• Exceptional written communications skills, including narrative development, messaging, editing, and proofing
• Excellent relationship-building, and a track record of collaborating with cross-functional teams (Sales, Marketing, IR, Comms)
• Experience using stakeholder engagement, interpersonal, communications, and influencing skills to drive change, lead complex projects, and get things done with limited authority
• Proven ability to translate complex sustainability concepts into accessible and accurate materials
• Strong attention to detail, program management, and facilitation skills
• Background in technology or SaaS environments preferred