Job ID: 37093
Location: Singapore, SG
Area of interest: Transaction Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 15 Aug 2025

JOB SUMMARY

The Business Change Lead (Process Lead) is a pan Transaction Banking (TB) role. The TB Change and Enablement team looks after the TB business change portfolio end-to-end, ensuring successful delivery of benefits to the business and alignment with the overall strategy.
The role holder will be accountable for pan-TB process design and transformation/simplification of all business functions, including core business enablement processes, to enable business efficiency and effectiveness. By leveraging on various tools such as lean, six sigma, agile, design thinking and AI, the successful candidate will foster and advocate a culture of continuous improvement with TB and stakeholder collaboration to ensure TB operated at its highest potential and play a lead role in shaping the process strategy and organization effectiveness across TB.
Support the Business Change & Enablement team, TB in successful delivery of key TB business strategy initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
Responsible for planning, implementing, managing value stream management (and others as assigned from time to time) aimed at optimising, monetising, and driving strategic growth. You will support and enable a comprehensive process transformation roadmap, own the end-to-end delivery, and cover all aspects of business change requirements, risk management and progress monitoring.
The role holder will bring a strategic mindset with hands-on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. Collaborating closely with Senior Executives, Business Heads, and cross-functional teams to ensure successful delivery of the programme and alignment with business objectives.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

OTHER RESPONSIBILITIES

• Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Experience in TB Business
• Project Management (Waterfall & Agile)
• Lean Six Sigma
• Planning: tactical, strategic
• Change Management
• Artificial Intelligence
• Relationship management
• Risk management