Director, Technical Program Management at Spherical Aspects Solutions Inc

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

250000.0

Posted On

05 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

In this role you will:Pre-Sales Strategy and GovernanceDefine pre-sales platform positioning and reference implementation (RI) strategy
Support executive sponsor conversations
Ensure sales motions align with delivery and platform support capacity
Establishes platform deployment standards and models across customers
Customer Environment and Deployment StrategyDefine enterprise deployment strategy across public SaaS, private tenant, and managed application frameworks
Establish minimum deployment readiness standards
Define exception approval processes
Ensure scalable and repeatable deployment patterns
Portfolio Delivery Governance and Risk ManagementEnsure consistent delivery performance and own portfolio-level delivery predictability tied to revenue and net revenue retention
Establish frameworks for managing complex multi-system programs globally
Align program strategy with platform architecture
Define enterprise-level governance standards across customer engagements and drive execution alignment across global teams
Establish escalation frameworks for environment related risks
Reduce systemic delivery friction over time
Customer Engagement and Account Health OwnershipOwn overall health, satisfaction, and success of strategic enterprise accounts
Build executive relationships
Ensure deployments demonstrate measurable ROI, operational impact, and verified data lineage
Operating Model and Organizational ScaleDesign and govern the technical engagement operating model and ensure systemic issues are identified and resolved across programs
Clearly define boundaries between SA, TPM, and Support
Build and scale a TPM organization with strong enterprise cloud and integration expertise
Define and execute risk management strategies for large scale technical programs
Partner with Product and Engineering leadership to incorporate real world enterprise deployment learnings into roadmap prioritization
Technical and Industry LeadershipDrive executive alignment on technical program priorities risks and tradeoffs across departments
Serve as a technical ambassador for Context Labs in enterprise forums and strategic customer engagements
Reinforce credibility in trusted data, provenance, and enterprise deployment excellence
Metrics, Insights and Continuous ImprovementEstablish dashboards for deployment success, time-to-value, customer satisfaction/net promoter scores, renewal rates, and expansion metrics
Use delivery insights to refine qualification, architecture standards and support readiness

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Responsibilities