Req Id: 425162
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
Join Bell’s Technology Services team and help us reimagine the future of customer, channel, and employee experiences through innovation. We are partnering with world-class technology leaders—including Google, ServiceNow, and Salesforce—to unlock cutting-edge platform capabilities, embed AI across our operations, and boost our agility. We are looking for a customer and technology obsessed leader who can drive our Technology Services strategy and planning function.

CRITICAL QUALIFICATIONS

• Bachelor’s degree in business administration, engineering, or a related field; MBA preferred.
• 8+ years of experience in technology strategy, management consulting, or a related field.
• Proven experience developing and implementing successful technology strategies.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication, presentation, and interpersonal skills.
• Excellent project management and change management skills, ideally in large-scale transformation
• Experience leading workshops, whiteboard discussions, technology roadmaps, and customer consultations
• Bilingualism is an asset (English and French)
  Adequate knowledge of French is required for positions in Quebec.

KEY RESPONSIBILITIES

As Director, Technology Services Strategy & Planning, you will play a critical role in defining and driving our technology vision through leadership of the following functions:
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Strategic Planning

• Lead bi-annual strategic planning cycles and deep dives, with outputs for C-suite leaders
• Drive cross-functional development, execution and optimization of Bell’s Technology Services team strategy
• Define and scale AI-first ways of working and solutions within and across teams

• Lead ongoing cultural transformation across Bell

Executive Planning

• Develop EVP & SVP presentations for internal strategy reviews and annual board meetings
• Consult on range of other executive materials
• Stakeholder Management & Team Leadership
• Effectively communicate and collaborate with senior management, business unit leaders, and other stakeholders to ensure alignment on strategic priorities
• Lead, mentor, and develop a high-performing team of strategists and advisors
• Foster a collaborative and innovative team environment

PLEASE APPLY DIRECTLY ONLINE TO BE CONSIDERED FOR THIS ROLE. APPLICATIONS THROUGH EMAIL WILL NOT BE ACCEPTED.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Toronto
Bell, one of Canada’s Top 100 Employers