Director - The Product Enablement & Training Lead (Product Factory – PRR), at TD Canada Trust

Mount Laurel Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

250000.0

Posted On

26 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Enablement, Training, Instructional Design, Stakeholder Management, Facilitation, Communication, Risk Management, Operational Preparedness, Adult Learning Principles, Change Management, Metrics Analysis, Content Development, Guidance Translation, Team Collaboration, Continuous Improvement, Financial Services

Industry

Banking

Description

Work Location: New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $138,320 - $250,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Role Summary The Product Enablement & Training Lead is a senior enablement leadership role within the Product Readiness & Rollout (PR&R) team, responsible for ensuring frontline colleagues and support teams are fully prepared to support Transaction Banking and Treasury Management product launches. This role owns the design, delivery, and effectiveness of launch enablement and training, serving as a critical readiness control prior to go-live. Operating within a highly regulated financial services environment, this role requires strong judgement, deep enablement and instructional design, and the ability to translate complex product, operational, and risk considerations into clear, actionable guidance that drives adoption and reduces post-launch risk. Role Positioning Statement This role is intentionally designed as a senior enablement leadership position, aligned to VP-level Sales Enablement Lead and Product Training Consultant roles at peer banks. It is not a content only or facilitator role; it owns enablement readiness, training effectiveness, and launch preparedness for Transaction Banking products. Key Responsibilities Enablement Strategy & Design Own the product enablement and training strategy for product launches, aligned to PR&R readiness standards and launch timelines. Design and maintain role-based enablement training curricula, including playbooks, quick reference guides, simulations, and job aids for Sales, Operations, Client Support, and other frontline stakeholders. Ensure enablement readiness is treated as a launch prerequisite within PR&R go/no-go governance and training content translates product and operational complexity into clear, usable guidance for frontline teams. Delivery & Readiness Execution Deliver readiness sessions, workshops, and simulations in advance of go-live to ensure operational preparedness. Partner closely with Product, Sales, Operations, Risk, ad Change Management teams to ensure enablement reflects real world execution. Identify enablement gaps and recommend mitigation actions prior to launch authorization. Effectiveness & Continuous Improvement Measure enablement effectiveness through completion rates, readiness assessments, adoption metrics, and post-launch feedback. Analyze post-launch issues to determine whether enablement or training gaps contributed and adjust materials accordingly. Continuously refine enablement standards and assets to support a scalable, repeatable Product Factory launch model. Stakeholder Partnership Partner with Product, Sales, Operations, Risk, and Change Management teams to align training content with launch requirements. Act as a trusted advisor on enablement readiness, surfacing gaps and recommending mitigation strategies. Coordinate with enterprise learning platforms or L&D teams as appropriate. Effectiveness & Continuous Improvement Measure enablement effectiveness through completion rates, readiness assessments, adoption metrics, and post-launch feedback. Analyze post-launch issues to determine whether enablement or training gaps contributed and adjust materials accordingly. Continuously refine enablement standards and assets to support a scalable, repeatable product launch. Required Experience 7–10+ years of progressive experience in product enablement, training, or instructional design, preferably within financial services. Demonstrated experience enabling complex products or operational processes in regulated environments. Strong understanding of adult learning principles and enablement best practices. Preferred Experience Treasury Management or broader Financial Services experience (e.g., Payments).Transaction Banking experience strongly preferred, including exposure to cash management, payments, or platform-based products. Experience supporting product launches, client migrations, or large-scale change initiatives. Skills & Capabilities Strong instructional design and content development capability. Ability to translate complex product, operational, and risk concepts into clear, actionable guidance. Confident facilitator with strong written and verbal presentation and communication skills. Strong stakeholder management skills with the ability to influence without direct authority. Who We Are TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Responsibilities

The Product Enablement & Training Lead is responsible for designing and delivering training for product launches, ensuring that frontline colleagues are prepared to support Transaction Banking and Treasury Management products. This role also involves measuring training effectiveness and continuously improving enablement standards.