Job ID: 27576
Location: Singapore, SG
Area of interest: Transaction Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 7 May 2025

JOB SUMMARY

To drive Transaction Banking (cash, trade & TBFX) business growth with assigned client portfolio by:

• Developing and sustaining effective client relationships at appropriate levels in the client organization
• Establishing yourself as a trusted advisor on trade finance, cash and treasury management with clients
• Identifying cash, trade and TBFX business opportunities, structuring, and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly
• Collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Participate in assigned project/initiative as appropriate by sales team lead to get exposure to broader business origination and sales strategy.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

KEY RESPONSIBILITIES

Strategy*

• Devise industry/portfolio strategy into the overall account plan and aligned with the coverage partners in the assigned clients
• Chart clients’ treasury strategy and evolution roadmap.
• Define digitization agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.

Business*

• Own cash, trade & TBFX revenues and drive budget for the assigned individual portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets quality deployment scorecard requirements.
• Responsible for cash/trade ecosystem origination – both Supply Chain Financing and cash opportunities emanating.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realization.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organization with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on Global/Regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.

Processes*

• Adherence to proper sales engagement & sales cycle processes

People & Talent *

• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Product, TB Implementation and Account Management, Financial Markets, Trade Operations and Cash Operations etc.
• For Regional Transaction Sales role – provide effective Regional Cash Sales coverage for the respective Global Transaction Sales to lead client initiatives in the region. Work closely with Regional Account Managers and Field Account Managers to enable seamless delivery of regional and in-country solutions.
• For Transaction Banking Sales role – drive country level sales agenda
• Establish leadership credentials by embracing coaching, guidance and sharing of insights and deals with other team members so that collectively the team learns from each other.
• Replicate deal success with industry award participation, client testimonials, use case, case study for other markets/industry where applicable.

Risk Management*

• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Team Head/Country Head and Group/governance committees, as appropriate.

Governance *

• Ensure proper sales governance in client solutioning, pricing and deal review.
• Ensure adherence with product program governance (PPG).
• Exercise cross border engagement rules where applicable.

Regulatory & Business Conduct *

• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group’s policies, procedures, and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct etc.
• Effectively identify, escalate, mitigate, and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational, and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key Stakeholders

Internal

• GAMs, RAMs, FAMs in the country / region as appropriate
• Other GTSs, RTSs (as applicable)
• Credit, Risk & Compliance team in the region / country as appropriate
• TB Products, Implementation, Client Managers and Channels team in the region / country as appropriate
• FM Sales, CF (where applicable)

External

• Clients as per assigned team portfolio
• Local regulators where applicable

ROLE SPECIFIC TECHNICAL COMPETENCIES

• TB - Product Knowledge - Cash Management/ Trade Finance Services
• Industry knowledge
• Sales proposals & presentations
• Understanding client needs
• Digital transformation
• Emerging technologies
• Customer interaction