Company Overview:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to “Be a Great Place to Work for Our Associates”. We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview:
The Director of User Experience is responsible for the user-facing components (user interface) of Internally developed applications. Part of the IT Product Management team, the Director of User Experience will partner with our product managers as well as the software delivery, quality assurance and security teams to design and implement software products that are intuitive, efficient and perform to help make SiteOne a great place to work.

What you’ll do:

• Lead a team of UX designers in support of SiteOne’s internally developed applications
• Ensure that all user-facing software is intuitive, efficient and responsive
• Work with product managers and business analysts in support of multiple technology verticals
• Meet regularly with business stakeholders and users to identify UI priorities, pain points and opportunities
• Thoroughly understand and document SiteOne business practices and IT system touchpoints
• Develop UI standards and patterns to ensure consistency between applications
• Design UI mocks for new functionality to obtain buy-in from business stakeholders and users prior to development
• Perform functional demos using mocks or live systems to demonstrate the intended user flow for new functionality and applications
• Build and lead product advisory groups with representation across all lines of business and regions
• cross-train operational partners to facilitate the creation of training materials and SOPs
• Create and implement user experience (UX) design standards across all products
• Track adoption and utilization of products and features
• Assist in the creation of training materials, products tips and feature announcements

Skills We Are Seeking::

Preferred Qualifications

• Bachelor’s degree
• 15+ years’ experience in IT, with a focus on software delivery
• Well-developed analytical, interpersonal, and communication skills

Career Level Dimensions

• Ability to deploy IT methodologies and standards to meet the needs of the company
• Strong analytical, project management and problem solving skills
• Ability to build teams and meet project goals
• Ability to communicate effectively action items and deliverables
• Self-starter with initiative and ability to work independently
• Cool disposition under pressure and a strong process-improvement attitude

What you’ll do:

• Lead a team of UX designers in support of SiteOne’s internally developed applications
• Ensure that all user-facing software is intuitive, efficient and responsive
• Work with product managers and business analysts in support of multiple technology verticals
• Meet regularly with business stakeholders and users to identify UI priorities, pain points and opportunities
• Thoroughly understand and document SiteOne business practices and IT system touchpoints
• Develop UI standards and patterns to ensure consistency between applications
• Design UI mocks for new functionality to obtain buy-in from business stakeholders and users prior to development
• Perform functional demos using mocks or live systems to demonstrate the intended user flow for new functionality and applications
• Build and lead product advisory groups with representation across all lines of business and regions
• cross-train operational partners to facilitate the creation of training materials and SOPs
• Create and implement user experience (UX) design standards across all products
• Track adoption and utilization of products and features
• Assist in the creation of training materials, products tips and feature announcement