About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link,
https://risk.lexisnexis.com
About the Role: The Director of Visual Design leads a team of senior creative professionals, shaping and communicating the visual design strategy across the organization. This role is responsible for team development, hiring, and resource planning for major initiatives.
Responsibilities:

Customer Focus

• Anticipate trends and understand customer needs and behaviors.
• Align design strategy with both customer expectations and organizational goals.
• Analyze how different customer segments define and perceive value.

Creative Leadership

• Ensure the right talent is aligned to the right challenges.
• Foster a culture of innovation and critical thinking.
• Guide the team in solving complex design problems and testing solutions.

Design Strategy & Collaboration

• Lead a user-centered visual design process with consistency and clarity.
• Facilitate stakeholder workshops and represent visual design in cross-functional teams.
• Collaborate closely with UX Research and UX Design leadership.

Data-Informed Design

• Use data to shape design strategy and measure impact.
• Identify gaps in data and introduce tools to support analysis and testing.
• Ensure iterative design based on insights and feedback.

Technical Oversight

• Maintain strong knowledge of the organization’s design tools and technology.
• Support team development through training and skill-matching.
• Manage software licensing and tool access.

Competencies:

Personal Growth & Innovation

• Model continuous learning and support others in their development.
• Encourage experimentation and learning from both success and failure.

Communication & Collaboration

• Communicate vision and direction clearly.
• Build trust and foster collaboration across teams and departments.
• Resolve conflicts constructively and promote inclusive teamwork.

Relationship Building

• Balance results with empathy and understanding.
• Proactively build relationships that enhance team and business outcomes.

Requirements:

• Typically 10+ years of experience in visual design or related fields.
• A degree in design, psychology, HCI, or a related discipline is preferred but not required.
• Demonstrated experience leading design teams and delivering impactful visual strategies.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Discounted Health plan rate and Optical Assistance
• Life assurance and income protection
• Option to buy additional Annual Leave days
• Employee Assistance Program
• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources
• Electric Vehicle Novated Leasing

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our
Applicant Request Support Form
or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Please refer the Job description for details