Director, Workforce Development at Goodwill Industries of Hawaii

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

95000.0

Posted On

16 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Strategic Planning, Operational Oversight, Program Development, Implementation, Community Impact, Social Advocacy, Policy Efforts, Compliance, Contract Management, Staff Coaching, Quality Assurance, Performance Evaluation, Audit Management, Stakeholder Relations, HIPAA Compliance

Industry

Non-profit Organizations

Description

Goodwill Industries of Hawaii, Inc. Job Title: Director, Workforce Development At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives. So, join the Goodwill Hawaii family and help strengthen our community, one job at a time! SUMMARY As a member of Goodwill Hawaii’s senior leadership team, the Director of Workforce Development provides strategic and operational oversight for all Workforce Development programs funded by the Department of Human Services (DHS). The Director of Workforce Development leads the planning, development, and implementation of departmental and program initiatives to ensure strong program performance and community impact. Working collaboratively across teams and with community partners, the Director of Workforce Development advances social advocacy and workforce-related policy efforts that support Goodwill’s Mission Services programs. This role ensures that all Mission Services goals and objectives are achieved within established timelines and funding requirements. The Director serves as the primary point of contact for Department of Human Services Benefits and Support Services Division (DHS BESSD) programs, maintaining compliance with contract requirements and overseeing program delivery either directly or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * Provide effective, mission-driven leadership and stewardship for Workforce Development programs, fostering staff engagement and continuous quality improvement. * Oversee development and implementation of programs to ensure compliance with contracts and Goodwill standards; complete timely reports, audits, and corrective actions. * Lead, coach, and retain a high-performing Human Services management team; implement training to build staff capacity. * Identify and develop new opportunities by leveraging cross-program strengths and addressing organizational and market challenges. * Support organizational initiatives and events, demonstrating commitment to Goodwill’s mission and cross-department collaboration. * Guide and support implementation of the strategic plan, coaching supervisors through operational transitions. * Direct quality assurance efforts, including performance evaluation, accreditation maintenance, compliance reviews, and external audits; foster a culture of compliance. * Advocate for social policies impacting Human Services and maintain strong relationships with community partners, government officials, and funders. * Establish and manage outcome-based performance and satisfaction systems; report results and recommend improvements to executive leadership. * Lead and coordinate the Volunteer Income Tax Assistance (VITA) program. * Ensure compliance with safety policies and maintain a safe work environment. * Safeguard participant confidentiality in accordance with contractual, state, federal, and HIPAA regulations. EDUCATION, KNOWLEDGE and/or EXPERIENCE * Bachelor’s degree (B.A.) with at least eight (8) years of related experience OR Master’s degree (M.A.) with at least four (4) years of related experience. CERTIFICATES, LICENSES, REGISTRATIONS * Periodic travel is required. * Must have a valid driver’s license and access to an insured vehicle. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees are regularly required to: * stand; walk; use hands to finger, handle, or feel; * reach with hands and arms; and talk or hear. * frequently lift and/or move up to 25 pounds * Must have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The incumbent will work in a basic office environment with the use of general office machines. Will also access the community by visiting funding sources, community resources and off-site Goodwill facilities. Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

Responsibilities

The Director provides strategic and operational oversight for all Workforce Development programs funded by the Department of Human Services, leading planning, development, and implementation to ensure strong program performance and community impact. This role serves as the primary contact for DHS BESSD programs, maintaining contract compliance and overseeing program delivery while advancing social advocacy and policy efforts.