SKILLS AND EXPERIENCES:

• Proven experience of working in a managerial role within a Adult Social Care Service
• Previous experience of working in a CQC regulated environment is preferable
• Experience managing accommodation based services
• NVQ Level 5 in Health and Social Care or equivalent
• Strong leadership and problem-solving skills
• Excellent communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• Experience of working in a personalised way supporting service users to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners

• Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the service, and tenancy management
• Working closely with our internal and external partners to achieve KPI’s
• Overseeing the service’s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Flexibility around working hours is expected in accordance with the needs of the service
• Responsibility for health and safety in the service