Disability Case Management Specialist at Paladin Airport Security Services
Richmond, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

90000.0

Posted On

02 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Continuous Improvement, Claims Management, Critical Thinking, Training, Communication Skills, Illness, Workers Compensation, Injury Management, Kinesiology, Ergonomics

Industry

Human Resources/HR

Description

Disability Case Management Specialist
Reporting to the Occupational H&S (OH&S) Manager, our Disability Case (Injury & Illness) Management Specialist is responsible managing both non-occupational and occupation injury claims for the Pacific and Prairies Regions of Paladin Airport Screening Services. The Injury & Illness Management Specialist will liaise with employees, managers and workers compensation boards to ensure the safe and timely return to work for employees unable to perform their full duties.

REQUIREMENTS

  • Post-secondary degree or diploma related to Illness & Injury Management, with a background in Kinesiology or Ergonomics preferred.
  • Minimum of five (5) years of work experience managing return to work plans, job site assessments and managing complex worker’s compensation claims.
  • Comprehensive knowledge of claims management best practices, workers compensation claims adjudication processes and analyze functional information within the context of the work environment.
  • Highly proficient in Microsoft Office Suite, specifically Outlook, Word, and Excel.
  • Passionate about continuous improvement and have experience developing return to work programs and training.
  • Strong communication skills, both written and verbal.
  • Exceptional critical thinking and problem-solving skills.
  • Able to prioritize & execute tasks in a time sensitive environment.
  • Strong team-building skills, with an ability to collaborate with a variety of stakeholders.
  • Experience working in unionized environments is strongly preferred.
Responsibilities
  • Develop and implement a structured case management and graduated return to work framework for both occupational and non-occupational illness or injuries.
  • Manage the Injury Management program for the Pacific and Prairies Regions for employees unable to perform their regular duties due to occupational or non-occupational illness or injury
  • Actively facilitate transparent communication with all key stakeholders, including employees, management, unions, People & Culture, workers compensation boards, health services, and, if applicable, insurance representatives
  • Ensure confidentiality of all sensitive information is maintained when collecting functional information, developing and implementing return-to-work plans aligned with applicable laws and regulations
  • Evaluate functional capabilities and liaise with management to assess the Company’s ability to provide suitable, safe and productive modified work
  • Conduct the necessary follow-up with applicable stakeholders to minimize time away from work and prevent delays in return-to-work planning.
  • Conduct Ergonomic and Worksite Assessments to support safe job accommodations
  • Promote compliance with occupational health & safety regulations that pertain to the management of workplace injuries and return to work planning
  • Review job/physical demands and develop tailored return-to-work plans in collaboration with employees, physicians, unions, and management
  • Convene the Disability Management Team and case review meetings to ensure coordinated decision-making and progress tracking
  • Provide training and education to frontline staff and managers with respect to their responsibilities within Illness & Injury Management
  • Research, develop, and implement vocational plans to support employees who cannot be accommodated locally, including job searches and transitional work placements
  • Travel to worksites throughout the province occasionally on an as-needed basis.
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