POSITION SUMMARY:

Reporting to the Manager, People and Culture, the Disability Management Specialist is accountable for supporting team member claims relating to occupational injuries, non-occupational health-related absences and accommodations process.

QUALIFICATIONS:

• University/college degree or diploma in Nursing, Kinesiology, Occupational Therapy is considered a strong asset;
• Certified Return to Work Coordinator (CRTWC) or working towards certification is preferred;
• Minimum of three (3) years direct experience with claims management, return to work programs and WSIB;
• Experience working in the healthcare or non-profit sector a definite asset;
• Demonstrated WSIB and/or JHSC experience required; certification is an asset;
• Broad experience in policy and legislation interpretation, customer service, problem solving and conflict resolution skills;
• Strong time management and organizational skills; attention to detail to manage work, competing deadlines and sensitive projects;
• Team player, able to work effectively with all levels of the organization;
• Advanced computer skills, and knowledge and expertise in Microsoft Office and HRIS systems;
• Superior interpersonal and communication skills (written, verbal and presentation);
• Demonstrates discretion, confidentiality, sound judgment and sensitivity;
• Valid driver’s license and access to vehicle is required, must be able to travel to multiple ErinoakKids sites.
  Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!
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  The successful candidate will be required to complete a vulnerable sector search.
  Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, including the full COVID-19 vaccination (two doses), as a condition of obtaining and maintaining employment.
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• Leads the claims management process for all health-related absences and leaves;
• Administers claims relating to workplace injuries through WSIB;
• Coordinates the applicable paperwork for completion by all parties within the specified timelines;
• Liaises with external insurance provider to facilitate an efficient and timely process for claims;
• Receives, reviews and assesses medical documentation relating to the health leave, accommodations and/or return to work;
• Seeks out further clarification or medical information as required;
• Monitors re-assessment dates and requests updated medical information;
• Collaborates with external insurance provider and internal business partners to assess accommodation requests and ensure a early and safe return to work;
• Coordinates, schedules and participates return to work process;
• Reviews and updates permanent accommodations on an annual basis;
• Supports a safe and healthy work environment by leading by example and reinforcing the Health and Safety program at ErinoakKids;
• Provides guidance, policy interpretation and direction to team members and managers on issues of employee relations, Human Resources and organizational policies and procedures relating to disability management;
• Tracks and maintains up to date information on all active and pending claims;
• Tracks and administers all leaves of absences for the organization;
• Prepares monthly and quarterly reports for senior management;
• Partners with the Payroll team to ensure accurate and timely attendance information;
• Partners with HR to ensure accurate benefits administration;
• Maintains the Infection Control program and Erinoakkids, including facilitation of committee meetings;
• Participates in JHSC meetings;
• Conducts ergonomic assessments;
• Conducts and drafts Physical Demands Analysis;
• Supports in managing the immunization program, including collecting all required immunization records from new hires;
• Supports with the delivery of occupational health, safety and wellness services program;
• Works in compliance with the Occupational Health and Safety Act at all times;
• Supports the Health and Safety Specialist as required;
• Maintains confidentiality of employee health records according to ErinoakKids policies and procedures.