Full job description

At Mercy Connect, we believe everyone deserves the opportunity to live a meaningful, connected and fulfilling life. As a Disability Support Worker, you will support people with disability to build independence, develop life skills, achieve personal goals and actively participate in their community.

About The Role

As a Disability Support Worker, you will work alongside participants to support their independence, wellbeing and quality of life. No two days are the same. You will assist people to achieve their goals, develop life skills, participate in their communities and enjoy meaningful experiences that are important to them.

Your responsibilities may include:

• Providing person-centred support with daily living activities.
• Supporting participants to access and engage with their local community.
• Assisting with personal care and medication support where required.
• Supporting participants to achieve their goals and develop independence.
• Implementing behaviour support and mealtime management plans.
• Maintaining accurate documentation and progress notes.
• Supporting participants to build relationships and social connections.
• Transporting participants to appointments, activities and community outings.
• Maintaining safe, welcoming and well-presented homes and vehicles.

About You

You are passionate about supporting people with disability and committed to helping individuals achieve their goals. You are positive, adaptable and enjoy building genuine connections with people from diverse backgrounds.

You will bring:

• Experience supporting people with disability, mental health challenges or complex support needs.
• A strong commitment to person-centred practice and inclusion.
• Excellent communication and interpersonal skills.
• The ability to work both independently and as part of a supportive team.
• A proactive and flexible approach to supporting participants in a variety of environments.
• Strong problem-solving skills and the ability to remain calm and professional in changing situations.

Essential Requirements

• NDIS Worker Screening Check.
• Working with Children Check (NSW and Vic preferred).
• Current First Aid and CPR Certificate
• Current Driver Licence and reliable vehicle.
• Evidence of the right to work in Australia.
• NDIS Worker Orientation Module (or willingness to complete)

Company Overview

Please visit our company website for more informationFull job description

Gold Coast Community Lifestyles (GCCL) is a local not-for-profit organisation with 25 years of experience supporting people with disability across the Gold Coast.

We're looking for experienced, reliable and genuinely caring Disability Support Workers to join our team.

If you're looking for meaningful work, consistent hours and the opportunity to build genuine relationships with the people you support, we'd love to hear from you.

We are also particularly interested in people who are available to work over the Christmas & New Year period, with additional hours available while members of our regular team take leave.

Why GCCL?

At GCCL, you're more than someone filling a shift.

We believe great disability support is about relationships, consistency, trust and supporting people to live meaningful lives.

Our approach is influenced by Social Role Valorisation (SRV), supporting people to develop independence, meaningful relationships, valued roles and genuine choice and control.

As a Support Worker, you'll have the opportunity to really get to know the people you support and become part of a consistent team around them.

About the role

Depending on the participant, your role may include:

• Daily living and personal support
• Community access and social participation
• Supporting independence and skill development
• Appointments and activities
• Meal preparation and household tasks
• Complex disability and health-related support
• Following individual support and health care plans
• Positive Behaviour Support
• Working alongside families and allied health professionals
• Building genuine, respectful relationships
• Completing shift notes and documentation

What we're looking for

We're looking for Support Workers who are:

• Reliable and consistent
• Professional and accountable
• Person-centred
• Confident working independently
• Strong communicators
• Respectful of participant choice and dignity
• Committed to professional boundaries
• Willing to learn and develop

Reliability is essential. Our participants depend on their Support Workers, so we need people who can commit to their agreed availability and follow through on their commitments

Essential:

• Minimum 2 years' disability sector experience
• Certificate III or higher in Disability, Individual Support, Community Services or related field
• NDIS Worker Screening Check / Blue Card as applicable
• First Aid & CPR
• Australian Driver's Licence
• Reliable, registered and comprehensively insured vehicle

Experience with complex disability, manual handling/hoisting, epilepsy, PEG feeding, medication, Positive Behaviour Support or allied health recommendations is highly valued.

Don't have experience in everything? That's okay. Participant-specific training is provided. We're looking for the right attitude, values and willingness to learn

Christmas & New Year Availability

We're particularly interested in Support Workers who can work during:

Christmas | Boxing Day | New Year's Eve | New Year's Day | Surrounding holiday period

Whether you're looking for extra holiday hours, casual work or an ongoing roster, let us know your availability when applying.

What we offer

• Competitive rates based on classification and experience
• Evening, weekend & public holiday penalties
• Salary sacrificing benefits
• QLeave portable long service leave
• Training and professional development
• Supportive, values-driven team
• Opportunities for consistent ongoing work
• Meaningful, long-term participant relationships

Apply now — we'd love to hear from you!

Pay: $36.00 – $45.00 per hour

Work Location: In person

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