Disability Support Worker at Infinity Contact Centre Software Ltd
Australia, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Dec, 26

Salary

95000.0

Posted On

30 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Education

Description

Key responsibilities

  • Provide respectful support with personal care, dressing, grooming, toileting, mobility, household tasks and daily routines, promoting participant choice, control, dignity and independence.
  • Prepare, present and supervise food and fluids strictly in accordance with each participant's current mealtime-management plan, texture-modified diet instructions, swallowing-safety requirements and food-safety procedures.
  • Implement each participant's current Positive Behaviour Support Plan using proactive, least-restrictive, person-centred and trauma-informed approaches.
  • Use low-arousal, predictable communication by explaining what is happening next, using visual or communication supports where required, allowing adequate processing time and avoiding unnecessary repetition or escalation.
  • Learn and consistently use each participant's preferred communication methods, including visual supports, key word signs, gestures, cue cards, communication devices and other strategies.
  • Build safe, respectful and trusting relationships with participants while maintaining appropriate professional boundaries.
  • Complete accurate shift notes, progress notes, food and fluid records, sleep records, medication documentation where applicable, incident reports and other required records within required timeframes.
  • Support participants safely in the community, including road safety, public transport, water safety, appointments, recreation and community activities, while following required staffing ratios and risk-management plans.
  • Identify, respond to, document and escalate incidents, injuries, behaviours of concern, near misses, unauthorised restrictive-practice concerns and other safety risks in accordance with Tibii's incident-management procedures.
  • Participate in supervision, team meetings, mandatory training, competency assessments, participant reviews and performance-development processes.

Responsibilities

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