Full job description

• Location: Melbourne VIC
• Salary : $79,423 - $80,010 per annum plus super
• Role: Full time- Permanent

Who we are

Our mission is to develop services to enhance the quality of life and meet individual outcomes.

Specialising in 24-hour disability programs for individuals with multiple and complex needs, we are proud to be a trusted and registered service provider with the NDIA.

We enable our people to provide the best possible care to our clients by continuously investing in their learning, development, and well-being.

We are committed to developing a culture that lives by the One Doorway (Logos Care Pty Ltd) values: inclusiveness, respect, diversity, and equality.

Your role

As a Disability Support Worker with One Doorway, you will be responsible for providing person-centred care and support for people with disabilities in the home and community. You will also work with other health professionals to maximise the individual's physical and mental well-being.

We are looking for experienced and dedicated Support Workers to provide assistance and support to individuals with complex needs. This role focuses on providing high-intensity support to participants with complex and multiple support requirements, encouraging their independence and self-determination.

How will you make an impact

• Support participants to meet their goals, particularly in alignment with their NDIS plan, with a focus on safety, dignity, and client goals.
• Provide in-home support with health requirements, personal care, and daily living tasks in alignment with the participant's needs and the Care Team support requirements
• Assist with the delivery of activities to enhance the development of capacity and skills across physical, social, emotional, and intellectual domains
• Work with a team of health professionals, family, friends, and carers to implement a program of support, including the implementation of Behaviour Support Plans and other Allied Health Plans
• Respond to crisis situations, including behaviours of concern as listed in the Behaviour Support Plan
• Prepare meals and ensure dietary needs are met.
• Promoting independent living
• Optional and, where required, provide:
  • Assistance with medication administration, as per policy, procedures and health professional directions
  • Manual handling assistance - training will be provided when required
  • Behavioural and Mental Health Support
  • Provide 1:1 support to a client with complex needs, including seizure management (e.g., oral suction, medication administration) and personal care (e.g., hygiene, mobility).
• Ensure all documentation required by One Doorway when supporting a participant is completed promptly and to a high standard
• Advocate for participants and empower participants with choice and control
• Comply with One Doorway Policies and Procedures as applicable to your role
• Attend and participate in team meetings and other meetings as requested
• Actively engage in creating a safe work environment through identifying, reporting and when appropriate, mitigating risk and hazards
• Other duties as required by the business

Who you work with

• Our people leaders, our employees, and your colleagues in the Operations team
• Government & community organisations, health professionals, family, friends, and carers

Why join One Doorway

• Great Pay: $79,423 - $80,010 per annum plus super if you hold a relevant Certificate III or higher qualification in Disability, Individual Support, or Community Services.
• Flexible Hours: Weekdays, weekends, mornings, evenings — we'll work around your schedule.
• Ongoing Training: Regular professional development to build your skills and confidence.
• Supportive Culture: Be part of a values-driven team that's inclusive, transparent, and collaborative.

What we are looking for

• We are looking for compassionate and empathetic support workers looking to make a difference in people’s lives. You must have experience with participants who have high needs and complex behaviour, and must have good communication skills.
• Commitment to the rights of people with disabilities to live dignified lives
• You'll need to be a detail-oriented individual who possesses strong listening and communication skills to be successful.
• Able to accept responsibility and work as part of a team
• Patient, flexible, understanding, supportive and caring nature
• Strong computer, written and verbal communication skills