Full job description

At Young Mindz, we’re passionate about empowering Australians with disabilities to live fulfilling, independent lives. We deliver person-centred services including Supported Independent Living (SIL), Community Access and In-home support. Our approach is grounded in mindfulness, self-care, and community wellness.

We’re currently seeking a female only Service Support Worker Permanent Part Time who is experienced, reliable and caring to support our participants needs. MUST have experience with higher behavioural needs, personal care (continence aids, showering, dysphagia). The role requires a calm, confident support worker with experience with high behavioural needs.

Our mission is strong, and you can be part of something bigger, something that can truly impact and change the life of another human. The work you do matters deeply. Every shift you work, every conversation you have, and every moment of patience and care all contribute to something far greater. If you ever pause to think of the impact you have beyond your day-to-day, remember this: your presence may be the reason somebody feels safe, valued, supported, and seen.

About the Role

As a Service Support Worker you will provide Supported Independent Living services that promote safety, independence, and emotional stability for a participant with complex behavioural needs. This includes personal care, meal preparation, and supporting the participant to build predictable routines, healthy habits, and meaningful daily structure. You will play a key role in implementing behaviour support strategies, maintaining a regulated home environment, and ensuring the participant feels supported both at home and in the community.

This role requires support from workers who can safely manage physical tasks and high intensity behavioural presentations.

Key Accountabilities

• Support with daily living tasks and personal care
• Implement behaviour support strategies and uphold safety plans
• Prepare nutritious meals and support healthy routines
• Maintain structure, predictability, and emotional regulation
• Encourage community participation where appropriate
• Support the development of independent living skills
• Maintain accurate documentation and incident reporting

Roster Details

• Monday - Friday - 8.00am - 4.00pm

Required Certifications

• NDIS Worker Screening (Yellow Card)
• Working with Children Check
• NDIS Orientation Module and Infection Prevention and Control
• First Aid and CPR Certificate
• Australian Driver’s Licence

Advance your skill set

Advance your skill set with access to training and certification paid for you, to unlock your full potential from day one!

• Infection Prevention & Control for Disability Support Workers
• Medication Management
• Management of Waste
• Epilepsy & Midazolam Management
• Managing Diabetes
• Work Health and Safety for Disability Support Workers
• Fire Safety Essentials
• Writing for the Workplace
• Food Safety for Support Workers
• Supporting Safe Mealtimes

Essential Experience & Requirements

• Minimum 2 years’ experience in support work, mental health, behaviour support, disability, community services, or a related field.
• Experience supporting individuals with complex behaviours, including high intensity or escalated presentations
• Confidence implementing behaviour support plans and de escalation strategies
• Physical capability to safely support a tall, physically strong participant
• Ability to remain calm, grounded, and solutions focused under pressure

Key Attributes

• Strong organisational and time management skills
• Ability to coordinate daily routines and household tasks effectively
• Proactive and solutions focused, with the ability to anticipate needs (e.g., groceries, supplies)
• Collaborative team player with excellent communication skills
• Comfortable using technology and basic software applications
• Empathetic, patient, and committed to participant wellbeing
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