Discharge Plan Manager, Emergency Department at UPMC

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Discharge Planning, Care Coordination, Patient Advocacy, Interdisciplinary Collaboration, Assessment Skills, Communication Skills, Resource Management, Clinical Knowledge, Social Determinants of Health, Patient Education, Crisis Intervention, Problem Solving, Regulatory Compliance, Mentoring, Financial Stewardship, Cultural Competence

Industry

Hospitals and Health Care

Description

UPMC Mercy is hiring a Casual Discharge Plan Manager to support the Emergency Department! This position will work varied shifts during daylight/evening/nights with weekends/holidays. Title/salary will be determined at time of offer and will be commensurate with experience. Qualifications and pay range listed are for Discharge Plan Manager title. Purpose: The Discharge Plan Manager functions as the coordinator and is accountable for all post-discharge needs and acts as financial steward for the hospital by assessing for relevant factors, engaging with the care team, and placing a focus on an optimal discharge plan with timely utilization of hospital resources. This optimal discharge plan reviews discipline recommendations and coordinates necessary care for positive patient outcomes outside of the inpatient setting. Responsibilities: Identify clinical, psychosocial, historical, financial, cultural, and spiritual needs that guide the planning process with the patient to attain optimal outcomes. Take patient/family/caregiver level of health literacy into consideration. Evaluate patient/family/caregiver level of understanding and engagement with the progress toward goals and incorporate findings into the plan of care. Balances resources with patient preferences and goals of care. Evaluate the potential impact of social determinants of health that may elevate the risk of a poor transition. Complete detailed assessment on every patient in order to establish understanding of medical and social factors, determine patient's capacity for self-care, identify support systems, outline barriers to discharge, and determine likeliness of requiring post-hospital services and the availability of such services. Continually reassess discharge plan for factors that may affect continuing care needs or the appropriateness of the discharge plan. Facilitate teams to develop and execute safe and efficient discharges. Maintain knowledge about area resources and their capabilities and capacities as well as various types of service providers available. Ensure appropriate arrangements for post-hospital care will be made before discharge and work to avoid unnecessary delays in discharge. Integrate patients' goals, the health care team's assessment, risks and available resources in order to develop and coordinate a successful transition plan. Engage in clear communication with the patient/member/caregivers as well as the interdisciplinary care team in order to develop discharge plans. Serve as a liaison between the patient and the care team. Actively collaborate with the attending practitioner, caregivers, and other members of the multidisciplinary team to coordinate an individualized plan of care. Incorporate discipline-specific recommendations, test results, outstanding orders into discharge plan and monitor/revise and respond to the progression of discharge milestone. Serve as a contact between hospitals and post-hospital care facilities as well as the physicians who provide care in either or both of these settings. Recognize and demonstrate shared accountability in development of a discharge plan with the patient/member/caregiver as well as with team members to ensure optimal outcomes. Align practice with the mission, vision, and values of the organization. Adheres to ethical standards and codes of conduct of applicable professional organization and UPMC. Maintain clinical knowledge of and ensures compliance with regulatory requirements. Advocate on behalf of patient/family/caregivers for services access and for the protection of the patient's health, well-being, safety, and rights. Manage cost of care with the benefits of patient safety, clinical quality, risk and patient satisfaction to provide recommendations and decisions that ensure optimal outcomes. Embrace and incorporate innovation and technology to improve collaboration and patient outcomes. Document care in patient medical chart. Provide staff orientation and mentoring as appropriate. At least one year of experience in discharge planning/care coordination is required. This may include but is not limited to: coordination of a patient's clinical care needs in various settings such as inpatient, outpatient, post-discharge facilities, home or assisted/skilled living facilities, rehab, hospice; conducting insurance authorizations (medication, transportation, alternate level of care), obtaining information and connecting patients to appropriate outpatient regional resources, etc. RN Qualifications: Diploma or associate's degree required Social Worker Qualifications: Bachelor's degree in social work or another health or human services field that promotes the physical, psychosocial, and/or vocational well-being of those being served is required; a Master's degree preferred. Licensure, Certifications, and Clearances: CCM or ACM or other nursing or social work certification is preferred RN Requirements: RN License required Social Worker Requirements: LBSW or other related healthcare professional license required UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The Discharge Plan Manager coordinates all post-discharge needs and ensures optimal discharge plans for patients. This includes assessing various factors affecting discharge and collaborating with the care team to facilitate safe transitions to post-hospital care.