How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience.

POSITION OVERVIEW:

As Disclosure Desk Analyst I, you will play an integral part in the loan opening process for residential and consumer loans. In this role, you will review and deliver all required loan disclosures to the applicant(s) in accordance with regulatory timeframes.

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• 1 year of general mortgage experience preferred.
• Knowledge of automated residential/consumer loan process
• Excellent organizational skills.
• Organized and Professional Work Ethic
• Computer Literacy: Windows/Excel/Encompass (Loan Origination System)
• Knowledge of TRID, HMDA, and RESPA requirements
• Ability to work within a team
• Strong interpersonal and communication skills, both oral and written, with a customer centric approach. Demonstrates courtesy, professionalism, and ability to engage effectively with clients and colleagues.
• Effective interpersonal and communication skills, both oral and written, with a customer centric approach. Demonstrates courtesy, professionalism, and ability to engage effectively with clients and colleagues. Desire to succeed and willingness to learn
• General knowledge of regulatory requirements for residential loans
• Ability to work in a demanding environment and meet time sensitive deadlines

KEY RESPONSIBILITIES:

• Review applications and credit reports for completion, accuracy and identifying red flags.
• Responsible for the review and delivery of all required loan disclosures to applicants(s)
• Ensure all required loan disclosures have been completed and are being disclosed within Service Level Agreements and regulatory disclosure requirement timeframes
• Monitor individual workflow pipeline queues to ensure that the daily workflow requirements are being met
• Maintain full knowledge of loan products and guidelines as well as possess current working knowledge of all relevant regulatory changes that affect loan disclosures
• Accurately perform HMDA related tasks.
• Maintain strong working relationships with applicants(s), mortgage representatives, branch team members as well as department team members
• Assists in daily department routine including email and telephone inquiries to problem solve any issues that arise with customers, relationship managers and branches.
• Perform various tasks and projects as requested by management

THIS JOB DESCRIPTION MAY NOT BE ALL-INCLUSIVE. EMPLOYEES ARE EXPECTED TO PERFORM OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. JOB DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHEN DEEMED APPROPRIATE BY MANAGEMENT.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.