Disclosure Desk Assistant (Mortgage) at Nova Home Loans

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail Oriented, Highly Organized, Customer Service, Time Management, Communication Skills, Critical Thinking, Multi-tasking, Teamwork, Adaptability, Administrative Skills, Compliance Knowledge, Report Running, Valuation Review, ECOA Requirements, MS Word, MS Excel, MS Outlook

Industry

Financial Services

Description

Job Details Job Location: Corporate - Tucson, AZ 85711 Core Values PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients. The Disclosure Desk Assistant is an entry level position that supports daily fulfillment operations by performing administrative and compliance-related tasks in accordance with ECOA requirements and NOVA Home Loans policies. This role is responsible for retrieving and reviewing valuations, processing adverse action files, running reports, and providing timely customer service through phone and email communication. The ideal candidate is detail-oriented, highly organized, and able to thrive in a fast-paced, evolving environment while working both independently and collaboratively with the team. This is a full-time onsite position. Remote or hybrid schedules are not available at this time. Evolving as a Disclosure Desk Assistant by having... High School Diploma or GED One (1) year administrative experience in an office setting. Must be proficient using computer, specifically MS Word, MS Excel, and MS Outlook. Exciting Opportunities to Grow by... Retrieve, Review, and deliver valuations based on ECOA requirements and NOVA policy Run reports and process files to be adverse on a daily basis based on ECOA requirements and Nova policy Answer phone calls and respond to e-mails effectively in a timely manner Other duties as assigned. Show us your growth with... Ability to pay close attention to detail, think critically, and multi-task while working in a very fast-paced environment and have the ability to adapt to an ever-changing industry. Able to work effectively with a team to prioritize daily required functions and independently perform those assigned to them in a timely manner. Excellent customer service skills. Strong time management skills. Clear, effective communication skills when requesting additional information or clarification with those within and outside the department. Benefits Offered... NOVA benefits to full time employees include Employee Discount, Paid Time Off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program NOVA® is an equal opportunity employer, drug-free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans. Qualifications

Responsibilities

The Disclosure Desk Assistant supports daily fulfillment operations by performing administrative and compliance-related tasks. This includes retrieving and reviewing valuations, processing adverse action files, running reports, and providing customer service through phone and email communication.