PERSONAL ATTRIBUTES AND SKILLS

• The successful individual will be required to demonstrate the following competencies:
• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

JOB PURPOSE

This position is based in the Discovery Connect Sales call centre, The Credit Analyst will act as a vital intermediary between DC sales agents and clients, ensuring seamless communication and resolution of credit-related issues. This role involves challenging declined credit applications, managing Income Verification and Add document requests, manually assessing credit applications, and resolving stuck applications. The Credit Analyst will utilize their analytical skills to evaluate creditworthiness, mitigate risks, and maintain compliance with relevant regulations and company policies. Effective communication and problem-solving abilities are essential to succeed in this role

KEY PURPOSE

To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get client to bank healthier.