CONNECTING YOU TO DISPATCHER JOBS IN GRANDE PRAIRIE, ALBERTA!

About Staffing® is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.
We have partnered with a well-established service-based company to support them in the recruitment process to find their next Dispatcher/Administrator.
Job ID: 42860
Job Type: Direct Hire
Category: Dispatcher
Location: Grande Prairie, Alberta
Our client is a reputable organization with deep roots in Grande Prairie. Focused on delivering high-quality service solutions, they support a diverse customer base through efficient scheduling and responsive coordination. Their business is built on reliability, accountability, and strong internal communication across departments.
This is a tight-knit, team-oriented environment where every individual is valued. The organization promotes accountability, proactive thinking, and mutual respect. They seek team members who are committed, detail-oriented, and eager to contribute to operational excellence while providing top-tier service experiences.

EDUCATION:

• A high school diploma or equivalent is required.

QUALIFICATIONS:

• A valid driver’s license and reliable transportation are required.
• Must be able to pass a criminal background check.
• Strong computer literacy and comfort with dispatch or CRM software are essential.

EXPERIENCE:

• Previous experience in a dispatch environment is required.
• Strong knowledge of Grande Prairie’s roads to coordinate the most effective routes.
• Experience working in a service-based business is considered a strong asset.

SKILLS:

• Excellent written and verbal communication skills.
• Strong attention to detail with exceptional organizational abilities.
• Ability to manage competing priorities in a calm and professional manner.
• Conflict resolution and problem-solving mindset.
• Tech-savvy and able to learn new systems quickly.
• Positive attitude with a team-oriented approach.
• Accountable, professional, and service-focused.

Base Salary: $30-35 per hour

• Compensation is based on experience and qualifications.
• Full benefits package including extended health and dental, and additional employee incentives.

The company is seeking a dedicated Dispatcher/Administrator who thrives in a fast-paced, service-driven environment. This individual will serve as the central point of communication between clients, service technicians, and office staff, ensuring that all dispatching and coordination is executed with precision. This role plays a key part in maintaining workflow efficiency and delivering a seamless customer experience from start to finish.

The key job functions are:

• Managing incoming service calls and coordinating corresponding service activities.
• Entering detailed service call information into internal systems.
• Communicating with clients to schedule and confirm service calls.
• Creating and finalizing work orders and related documentation.
• Planning efficient routes for technicians and field teams.
• Generating invoices post-service and following up as needed.
• Supporting internal departments with updates and service documentation.