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Dispatch Administrator Sat Sun Mon Tue 6am-4:30pm at Merchants Distributors, LLC
Hickory, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Word, Customer Service, Data Entry, Communication, Problem Solving, Task Prioritization, Training, Workflow Support, Dispatch Coordination, Backhaul Management, Time Management, Attention to Detail, Multi-tasking, Adaptability, Scheduling

Industry

Wholesale

Description
Overview To provide administrative support for dispatchers and ensure paperwork for on time deliveries. ***ENTRY LEVEL POSITION*** Flexibility in schedule required including weekends. Schedule includes: Saturday, Sunday, Monday, Tuesday 6am-4:30pm Responsibilities Accountabilities: • Enters driver names and pertinent information into both CAMS and Mainframe • Supports workflow through contact of drivers with changes to scheduled trips • Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse • Calls drivers about dispatch leaves and customer delivery ETA. • Matches backhauls with trips and ensure stops are accurately communicated with the driver • Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies. • Attaches mail to designated loads • Trains new employees as needed on both Cam and Mainframe. • Provides support to dispatchers in Cam and Mainframe • Answers phone calls from customers, research a solution or forward to the appropriate person for assistance Qualifications Intermediate to advanced excel and word Must be able to work flexible schedule when necessary Ability to handle multiple tasks as job requires Ability to prioritize tasks and work under minimal supervision Background in customer service preferred #LI-DNI
Responsibilities
The Dispatch Administrator provides administrative support for dispatchers and ensures paperwork for on-time deliveries. Responsibilities include entering driver information, supporting workflow, creating trip changes, and communicating with drivers regarding deliveries.