JOB OVERVIEW

We are seeking a highly organized and detail-oriented Dispatch Assistant to support our logistics and dispatch operations. The ideal candidate will play a key role in coordinating communication between carriers, and internal departments to ensure timely and accurate deliveries.

QUALIFICATIONS:

• High school diploma or equivalent (Associate’s degree preferred)
• Previous experience in dispatch, logistics, or customer service is a plus
• Excellent communication and problem-solving skills
• Proficiency with dispatch software and Microsoft Office Suite
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills

• Assist dispatchers in scheduling
• Monitor driver locations and communicate updates as needed
• Maintain accurate records of shipments, deliveries, and customer interactions
• Input data into dispatch software and update job statuses in real-time
• Respond to customer inquiries and resolve delivery issues promptly
• Communicate changes or delays to customers and drivers
• Support the dispatch team with administrative tasks and reporting