Dispatcher
Crane Service Inc. takes great pride in being one of the largest and most experienced crane businesses in North America. Our companies and branch locations are strategically positioned across the Rocky Mountain region, Southwest, and the Midwest of the United States where our knowledgeable team of professionals provide full-service solutions for their customers’ toughest challenges. Simply put: We know the crane business!
Position Overview:
Crane Service Inc., a leader in lifting and rigging solutions, is seeking a highly organized and detail-oriented Dispatcher to support our operations team. The Dispatcher plays a critical role in ensuring accurate labor, equipment, and materials coordination to drive daily field performance. This position requires strong scheduling and communication skills, along with a proactive mindset for solving logistical challenges and aligning resources across departments.
Key Responsibilities:

Planning and Scheduling

• Develop and manage daily and weekly schedules for field personnel and equipment.
• Review resource schedules with Operations Managers for alignment and approval.
• Communicate with field employees to confirm current and upcoming assignments.
• Coordinate with the sales team to anticipate and prepare for future job requirements.
• Partner with the fleet/service team to align maintenance needs with equipment availability.

LEM Ticket Management

• Issue daily LEM (Labor, Equipment, Materials) tickets to field crews.
• Review and validate time entries using daily KPA reports; ensure accuracy for billing.
• Approve time entries and audit tickets to correct discrepancies and inaccuracies.
• Collaborate with Senior Field Leaders and Operations Managers to resolve time tracking or scheduling issues.

Equipment and Resource Coordination

• Track employee time-off requests; evaluate operational impact and recommend approval or denial to the Operations Manager.
• Maintain records of rented equipment at job sites.
• Ensure proper unit number assignments and resource tracking across all projects; verify assignments with Depot Managers.

Qualifications:

• Minimum of 2 years of experience in dispatch, scheduling, or operations coordination.
• Strong organizational and time management skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with scheduling tools and reporting systems; experience with job costing or LEM systems is a plus.
• Ability to work independently, manage priorities, and adapt quickly in a dynamic environment.
• High school diploma or equivalent required; associate degree or relevant certifications preferred.

Work Environment & Physical Requirements:

• This position is based in one of our local branch offices; no remote or hybrid work is available.
• Prolonged periods of sitting, working at a computer, and communicating with team members.
• Occasional visits to yard or field sites may be required.
• Ability to lift up to 20 lbs occasionally.

Compensation & Benefits:

• Competitive salary: $XX,XXX - $YY,YYY annually, depending on experience.
• Comprehensive benefits package including:
• Health, Dental, and Vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and Paid Holidays
• Additional perks such as company events and professional development opportunities

EEO Statement:
Crane Service Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Please refer the Job description for details