Dispatch Manager at Trimac Transportation & Family of Companies

Bayport, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatch Management, Financial Performance, Employee Training, Performance Evaluation, Scheduling, Coaching, Customer Communication, Service Delivery, Operational Performance, Profitability, Team Environment, Safety Reviews, Budget Development, Problem Solving, Relationship Management, Constructive Feedback

Industry

Truck Transportation

Description

Overview Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America. Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us. Job Details Oversees the day-to-day operation of Planning and Dispatch activities to balance the company’s service and financial objectives. In conjunction with Area Manager and Terminal Manager, is accountable for the financial performance of the business dispatched by their team. Establishes processes and routines to ensure productive and profitable use of equipment and manpower resources. Acts as secondary support to the Terminal/Area Managers for customers and internal stakeholders with respect to service and operational performance issues. Responsibilities PeopleWorks directly with terminal manager/area managerSelects, trains, and on-boards Dispatchers and Load PlannersConducts employee performance evaluations, establishes goals and resolves performance issuesEstablishes employee schedules to ensure appropriate coverage and service requirementsAssists and coaches Dispatchers in the management of driver performance & relationshipsEnsures a positive team environment between customers, drivers & dispatcherCommunicates and provide constructive feedback as required FinancialAccountable for the financial performance of the business dispatched by their teamEnsures achievement of key performance indicators (i.e. Revenue mile%, RCR, cost per mile)Identifies opportunities for increased profitabilitySupports Area Manager in the development of the budget CustomersIn conjunction with the Terminal Manager, participates in weekly service and safety reviewsPrimary escalation point for service and operation performance issuesIn conjunction with Service Delivery team, establishes communication protocols with customers. Order entry, status reporting, exception management, notifications, etc. Qualifications Mandatory High School Diploma Three to five years related experience and or training Benefits We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as: Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits Paid vacation, floating holidays, sick time, and company holidays Paid time off for volunteer activities to help give back to our communities Tuition Reimbursement Program to achieve your educational goals Continuous learning and career development Safety Commitments We make safety a part of every decision We make safety personal We have the courage to intervene

Responsibilities

Oversees the day-to-day operation of Planning and Dispatch activities to balance the company’s service and financial objectives. Acts as secondary support to the Terminal/Area Managers for customers and internal stakeholders with respect to service and operational performance issues.